How do you view the changes happening in tyre retailing, the way it goes more and more digital?

This is the inevitable outcome of the internet and the ease it provides for researching tyre types, performance attributes, pricing and communicating with a tyre store. The Covid-19 pandemic has fast-forwarded consumer use and acceptance of online purchasing and communication with retailers, in general, so I think this will occur with tyre retailing. In the U.S., it is estimated that traditional brick-and-mortar retailers are seeing more than 15% of tyre revenues coming from online sales. This is likely to grow, although the majority of replacement tyres likely will continue to be sold and serviced in the more traditional manner of customers interacting with the tyre store directly. Tyre retailers will have to offer both online and in-store operations to be able to service all tyre customers. 

How do you see retailing strategies changing in the changing business environment? 

I think convenience will be the buzzword going forward. Thanks to the growth of general online sales, consumers are becoming accustomed to purchasing products and services via the Internet and having products delivered directly to their homes. This also applies to tyre sales and service. Tyre dealers will need to have an effective website that includes information on various tyres and brands, tyre pricing and the ability to make an appointment. Tyre consumers also will come to expect periodic updates via texts as their vehicles are being serviced. Customers choosing to sit in the waiting room while new tyres are installed or serviced will want to be able to connect to the shop’s Wi-Fi to do work or surf the Internet. The waiting room will need to be clean and inviting. In addition, there likely will be growth in mobile tyre retailing and service, where the tyre shop comes to customer, either at home or work. Why? For convenience.

How is TIA involved in this sector as an industry organisation?

The Tire Industry Association (TIA) serves the tyre retailing sector primarily in two ways. It offers certified tyre service training to tyre technicians and serves as a watchdog for tyre dealers concerning local, state and federal legislation that could negatively impact their businesses. Safety is the watchword when it comes to training, both for the technician as well as the vehicle owner. Over the past two decades, TIA has trained more than 200,000 tyre technicians worldwide on the proper ways to mount, demount and service all types of tyres. Through this, TIA training has helped raise the professionalism of the tyre service operation by teaching technicians the proper ways to service tyres. This in turn has helped make the driving public safer.

Through its Government Affairs efforts, TIA focuses on representing the interests of tyre retailers and the tyre industry in tyre-related legislative issues that could negatively impact the industry and the driving public. Each year, the association monitors scores of proposed bills and legislation and weighs in to fight for the best interests of the industry and tyre retailers.

The association also offers various member benefits that help tyre dealers reduce costs and better run their businesses. 

What is your take on online retailing? What are its advantages as well as disadvantages?

Online retailing is here to stay and will continue to grow. The advantages are obvious. It allows tyre customers to make tyre service appointments any time day or night, to research products, do comparison shopping all without leaving their own home. There is a lot of upside to online retailing. The tyre dealer gains from online retailing because it generates business in a sense automatically and helps in tracking sales and inventory. But there are downsides, as well.

Today, many tyre makers have begun selling tyres direct to consumers via the Internet, bypassing the dealers and using them only as installers. This has upset many dealers, as they lose out on the tyre sale and only generate revenue via the installation charge. Thus, it is crucial for tyre dealers to have their own online tyre operation, in addition to their brick-and-mortar stores, so when consumers are searching the Internet to purchase a tyre, the tyre dealership can not only make the tyre sale online but also schedule the installation. In addition, savvy dealers will use the opportunity to turn that installation customer into their own tyre and service customer in the future. 

Another downside to online retailing is it is more difficult for dealers to build a personal relationship with the customer. One of the strengths of the independent tyre shop is the development of personal relationships and trust with customers. This customer loyalty has served tyre dealers well for over 100 years and kept the independent tyre dealer as the No. 1 channel for the purchase of replacement tyres in the U.S. I don’t see that changing dramatically. Tyres are a major purchase for most consumers and most vehicle owners don’t understand these products. They rely on their trusted independent tyre dealer to guide them in selecting the right tyre at the right price. Online retailing makes developing and retaining that personal relationship more difficult, but I expect the entrepreneurial spirit of tyre dealers to find a way to overcome this issue. 

What is your take on tyre manufacturers doing their own retailing? 

There is nothing wrong with tyre manufacturers operating their own retail tyre store chains. Many do, although this does put them into a competitive situation with their own independent tyre dealer customers. Independent tyre retailers are used to various types of competitors, from tyre company stores, to auto dealerships, to mass merchandisers, to auto service shops and oil change outfits that sell tyres. Now they are contending with online tyre sellers. Historically, independent tyre stores have overcome their competitors through their deep knowledge of the tyre business, their business savvy, their close relationships with customers and ability to evolve and make decisions quickly. I don’t see this changing, even with the growth in online tyre retailing. (TT)

Apollo Tyres Ltd has secured a one-season shirt-sleeve sponsorship agreement with AS Monaco, one of French football's most successful clubs, to increase awareness for its premium Vredestein brand.

This partnership will leverage Ligue 1's ranking as the fifth most watched football league in the world to raise awareness of Vredestein's award-winning products among a large audience in France and abroad. On November 22, AS Monaco's home league game against Brest will have the new sleeve branding for the first time. The Vredestein brand will be heavily promoted at Stade Louis-II for the 2024–2025 season, including on player sleeves and LED screens around the field. Exclusive social media initiatives will further help make the brand prominent, reaching a large and interested audience.

Yves Pouliquen, Vice President – Commercial, Europe, Apollo Tyres, said, “This partnership is an exciting opportunity to strengthen Vredestein’s presence in one of our key markets. AS Monaco’s rich history and commitment to excellence mirror our focus on performance and innovation. We look forward to building a successful relationship with the club and celebrating its achievements this season.”

Thibaut Chatelard, Marketing and Revenue Director, AS Monaco, said: “We are delighted to welcome Apollo Tyres and its Vredestein brand to the family of AS Monaco partners. This collaboration makes sense in view of the values we share, such as the constant pursuit of performance and excellence. There’s no doubt that this new support will be precious for the rest of our season, which promises to be thrilling.”

Nexen Tire, a leading global tyre manufacturer, has launched the Nexen N´Blue S tyre, adding to its range of summer tyres and providing drivers with advanced safety, energy efficiency and superior driving stability in wet and dry conditions.

Developed using highly dispersed silica and equipped with an optimised structural design, the Nexen N´Blue S tyre provides reduced road noise and improved driving stability. The tyre features an innovative tread compound, formulated with hydrophilic fillers and microstructure-controlled polymers, and provides lower rolling resistance and exceptional dry and wet grip. The tyre also excelled in test results by demonstrating an 11 percent improvement in wet braking distance compared to its predecessor.

Apart from providing excellent performance, the Nexen  N´Blue S also scores high on the sustainability index. The tyre provides an eco-friendly solution for environmentally conscious drivers by minimising fuel consumption and CO2 emissions. The Nexen N´Blue S summer tyre is available in 58 sizes, which makes it compatible with different types of vehicles.

Kumho Tire Vietnam Co., Ltd. is all set to expand its investment project in Binh Duong province of Vietnam, with the phase 3 of expansion commencing in early 2025. This was discussed at a recent meeting between Vo Van Minh, Deputy Secretary of the Provincial Party Committee and Chairman of the Provincial People's Committee (PPC), and Kim Hyun Ho, General Director of Kumho Tire Vietnam Co., Ltd.

The meeting was held on 13 November at the Administrative Centre of Binh Duong province, as per an official statement. Apart from the company’s investment till date and the planned investment for phase 3, the two also discussed about the challenges and obstacles regarding procedures and processes to have more land funds to expand the manufacturing plant, along with taking measures to tackle the obstacles. Kim Hyun Ho also conveyed to the PPC Chairman that Kumho Tire Vietnam Co., Ltd. belongs to South Korea's Kumho Tire Group and is currently ranked 10th in the car tyre manufacturing industry.

The company had invested in a tyre manufacturing plant in My Phuoc 3 Industrial Park in 2007 with a total initial investment of USD 308 million, which was supplemented by another USD 300 million in 2021. This extended the factory scale to six hectares and increased the production capacity to 12.5 million tyres annually. With the expansion in early 2025, the company will raise its total investment to USD 908 million and increase the factory's production capacity to 17 million tyres annually. The expanded capacity is expected to be operational by early 2026.

Yokohama-ATG, a leading manufacturer of all-terrain and off-the-road tyres, has expanded its Galaxy MFS 101 SDS range of forklift tyres with the launch of white, non-marking tyres.

The Galaxy MFS 101 SDS range consists of puncture-proof SDS tyres with extended wear limits designed for high-intensity working shifts and long durability. These are premium, solid rubber tyres developed for tough demands, a long service life and high driving comfort. The addition of white, non-marking tyres is specifically aimed at clean working environments.

Marked by a 3-stage construction process, the forklift tyres feature reduced heat build-up, effective shock absorption and minimised vibrations. The pattern design guarantees a smooth ride and good steerability thanks to its continuous centre lug and circumferential grooves. Furthermore, the flat walls and wide flat profile offer excellent stability when using a forklift for vertical stacking. The tyres are also equipped with anti-slip steel beads for improved rim fitment

In a case study on a CAT 2.5-tonne forklift that was used for handling heavy pallets on asphalt, the Galaxy MFS 101 SDS outshone the competitors with impressive performance. The tyre delivered an approximate 900 working hours before replacement against competitors’ 500 working hours.