How do you view the changes happening in tyre retailing, the way it goes more and more digital?

This is the inevitable outcome of the internet and the ease it provides for researching tyre types, performance attributes, pricing and communicating with a tyre store. The Covid-19 pandemic has fast-forwarded consumer use and acceptance of online purchasing and communication with retailers, in general, so I think this will occur with tyre retailing. In the U.S., it is estimated that traditional brick-and-mortar retailers are seeing more than 15% of tyre revenues coming from online sales. This is likely to grow, although the majority of replacement tyres likely will continue to be sold and serviced in the more traditional manner of customers interacting with the tyre store directly. Tyre retailers will have to offer both online and in-store operations to be able to service all tyre customers. 

How do you see retailing strategies changing in the changing business environment? 

I think convenience will be the buzzword going forward. Thanks to the growth of general online sales, consumers are becoming accustomed to purchasing products and services via the Internet and having products delivered directly to their homes. This also applies to tyre sales and service. Tyre dealers will need to have an effective website that includes information on various tyres and brands, tyre pricing and the ability to make an appointment. Tyre consumers also will come to expect periodic updates via texts as their vehicles are being serviced. Customers choosing to sit in the waiting room while new tyres are installed or serviced will want to be able to connect to the shop’s Wi-Fi to do work or surf the Internet. The waiting room will need to be clean and inviting. In addition, there likely will be growth in mobile tyre retailing and service, where the tyre shop comes to customer, either at home or work. Why? For convenience.

How is TIA involved in this sector as an industry organisation?

The Tire Industry Association (TIA) serves the tyre retailing sector primarily in two ways. It offers certified tyre service training to tyre technicians and serves as a watchdog for tyre dealers concerning local, state and federal legislation that could negatively impact their businesses. Safety is the watchword when it comes to training, both for the technician as well as the vehicle owner. Over the past two decades, TIA has trained more than 200,000 tyre technicians worldwide on the proper ways to mount, demount and service all types of tyres. Through this, TIA training has helped raise the professionalism of the tyre service operation by teaching technicians the proper ways to service tyres. This in turn has helped make the driving public safer.

Through its Government Affairs efforts, TIA focuses on representing the interests of tyre retailers and the tyre industry in tyre-related legislative issues that could negatively impact the industry and the driving public. Each year, the association monitors scores of proposed bills and legislation and weighs in to fight for the best interests of the industry and tyre retailers.

The association also offers various member benefits that help tyre dealers reduce costs and better run their businesses. 

What is your take on online retailing? What are its advantages as well as disadvantages?

Online retailing is here to stay and will continue to grow. The advantages are obvious. It allows tyre customers to make tyre service appointments any time day or night, to research products, do comparison shopping all without leaving their own home. There is a lot of upside to online retailing. The tyre dealer gains from online retailing because it generates business in a sense automatically and helps in tracking sales and inventory. But there are downsides, as well.

Today, many tyre makers have begun selling tyres direct to consumers via the Internet, bypassing the dealers and using them only as installers. This has upset many dealers, as they lose out on the tyre sale and only generate revenue via the installation charge. Thus, it is crucial for tyre dealers to have their own online tyre operation, in addition to their brick-and-mortar stores, so when consumers are searching the Internet to purchase a tyre, the tyre dealership can not only make the tyre sale online but also schedule the installation. In addition, savvy dealers will use the opportunity to turn that installation customer into their own tyre and service customer in the future. 

Another downside to online retailing is it is more difficult for dealers to build a personal relationship with the customer. One of the strengths of the independent tyre shop is the development of personal relationships and trust with customers. This customer loyalty has served tyre dealers well for over 100 years and kept the independent tyre dealer as the No. 1 channel for the purchase of replacement tyres in the U.S. I don’t see that changing dramatically. Tyres are a major purchase for most consumers and most vehicle owners don’t understand these products. They rely on their trusted independent tyre dealer to guide them in selecting the right tyre at the right price. Online retailing makes developing and retaining that personal relationship more difficult, but I expect the entrepreneurial spirit of tyre dealers to find a way to overcome this issue. 

What is your take on tyre manufacturers doing their own retailing? 

There is nothing wrong with tyre manufacturers operating their own retail tyre store chains. Many do, although this does put them into a competitive situation with their own independent tyre dealer customers. Independent tyre retailers are used to various types of competitors, from tyre company stores, to auto dealerships, to mass merchandisers, to auto service shops and oil change outfits that sell tyres. Now they are contending with online tyre sellers. Historically, independent tyre stores have overcome their competitors through their deep knowledge of the tyre business, their business savvy, their close relationships with customers and ability to evolve and make decisions quickly. I don’t see this changing, even with the growth in online tyre retailing. (TT)

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Pirelli is set to play a central role as the FIM Superbike World Championship concludes the first half of its season this weekend at Donington Park for the UK Round. Marking the final event before the summer break, the Italian tyre manufacturer has equipped competitors with the softest rear compounds from its 2026 standard range. This selection represents a clear advancement in development from the previous year, when riders were limited exclusively to older specification tyres.

For the premier WorldSBK class, the rear tyre allocation is headlined by the SCQ extrasoft compound, intended primarily for qualifying and the Superpole Race. This option, the softest in Pirelli’s portfolio, has already garnered positive feedback from riders during the Emilia-Romagna Round for its exceptional single-lap pace and consistent performance over a sprint distance. Complementing the SCQ are the SCX supersoft and SC0 soft compounds, while front tyre duties are covered by the standard SC1 soft and SC2 medium solutions, with the softer front being the overwhelming preference of last year’s grid, including triple race winner Toprak Razgatlıoğlu.

The notoriously unpredictable British weather remains a critical variable, with cool morning temperatures and frequent rain showers posing significant challenges for teams. Pirelli’s range has historically demonstrated considerable adaptability across fluctuating track and air temperatures, maintaining reliable grip in both cooler and warmer conditions. To address potential precipitation, the allocation is supplemented by DIABLO Wet intermediate and full DIABLO Rain tyres for both front and rear positions, ensuring competitors have viable options regardless of the elements.

In the supporting categories, WorldSSP riders will retain the SCX and SC0 rear compounds alongside the SC1 and SC2 front options. Meanwhile, the WorldWCR field and the emerging talents of the Yamaha R3 World Cup will also be in action, with both series utilising the Pirelli DIABLO Superbike SC1 tyre on both axles throughout the weekend’s racing programme.

Giorgio Barbier, Pirelli Motorcycle Racing Director, said, “Donington Park is a very distinctive circuit and, in many respects, a unique venue on the FIM Superbike World Championship calendar. The opening part of the lap features a series of fast, flowing corners taken at high speed and rapid changes of direction that require riders to manage significant power while the bike is still heavily leaned over. This demands tyres capable of delivering outstanding grip, precision and stability while maintaining consistent performance over race distance.

"Compared with last year, when only standard range solutions were available and no development specifications were included, this season, while confirming the same compounds introduced in 2025, we will provide riders with the complete 2026 standard range. The SCQ extrasoft compound will be the softest option in the allocation and can be used not only in free practice and qualifying but also, potentially, in the Superpole Race. For the longer races, riders will be able to rely on the SCX supersoft and, should temperatures be lower, the SC0 soft compound – solutions that have already demonstrated throughout the season an excellent balance between outright performance and consistency, as reflected by the many new records that have been set.

"Finally, the weather, which has historically been unpredictable in the UK, will once again be a key factor. Rain and low temperatures, even in the middle of summer, can have a major influence on tyre management and race strategies. Having a complete and versatile range available will therefore be essential to provide the best possible support in any weather conditions.”

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Sri Trang Group has unveiled a comprehensive organisational strategy centred on its ‘Empowering AI’ mission, designed to integrate artificial intelligence across its operations to boost efficiency and foster long-term sustainability. The initiative was formally announced during the company’s flagship annual gathering, the Sri Trang Town Hall 2026, held at the Four Points by Sheraton Phuket Patong Beach Resort. The event drew over 1,700 participants, including executives such as the Chairman, Group CEO and other board members, alongside employees from domestic and international branches who attended both in person and virtually.

Central to the new vision is the Group’s commitment to leveraging AI and data analytics throughout its entire value chain, supported by a robust Enterprise Data Foundation and an AI Governance framework. These systems are intended to ensure meticulous data management and foster stakeholder confidence. The application of AI is being tailored to optimise specific operational phases, from upstream procurement and production to downstream sales and logistics, aiming for precision in market forecasting, quality control and customer responsiveness.

Parallel to its technological push, Sri Trang is prioritising the development of AI Agents and practical AI Use Cases to accelerate tangible business outcomes. This effort is complemented by a cultural shift towards an ‘AI x Human’ paradigm, preparing the workforce to collaborate effectively with intelligent systems. Concurrently, the Group is reinforcing its dedication to environmental, social and governance principles, focusing on resource efficiency and the management of energy, water, waste and emissions as part of its trajectory towards a Net Zero target.

To support its ESG goals, Sri Trang is enhancing data systems to align with international standards like ISO 14064-1, ensuring accuracy and auditability for better risk management and decision-making. The company is also expanding collaboration with suppliers through its ESG Partner approach to elevate industry standards. This strategic direction underscores Sri Trang Group’s ambition to solidify its status as an innovation-led entity, combining human potential with AI to drive the Thai natural rubber sector towards resilient and sustainable growth on the world stage.

Dr Viyavood Sincharoenkul, Chairman of Sri Trang Group, delivered a keynote address on the vision, stating, “AI will not merely be a tool; it will become part of Sri Trang’s way of working and decision-making. We are building the Sri Trang AI Factory to connect data, technology and people together. AI is not simply a new technology but a major transformation in the way we work and compete in business. As the world accelerates AI adoption, organisations and people that are able to learn, adapt and work effectively with AI will be the ones that gain a competitive advantage and achieve sustainable growth in the future. Our goal is not to have the best AI but to build an organisation where everyone can use AI effectively, supported by trusted data, proper governance and a culture of continuous learning. The success of AI is not measured by the number of systems developed but by the number of people who can work effectively with AI and create value for the organisation.”

Veerasith Sinchareonkul, Group CEO, Sri Trang Group said, “The ‘AI Revolution Without Boundaries’ does not mean bringing in technology to replace our people. Rather, it means using AI to enhance people’s capabilities so that they can work smarter, faster and more efficiently. In essence, the meaning of ‘Empowering AI’ is ‘Empowering People with AI’ empowering our people to grow and move forward through the potential of AI. We believe in the power of collaboration between humans and AI. When AI works alongside people at every level, it helps improve decision-making accuracy, enhance the efficiency of frontline employees, strengthen executive leadership and foster a culture of continuous learning, teamwork and innovation. The future of the organisation is therefore not one in which AI replaces humans, but one in which humans grow together with AI without limits.”

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Michelin has expanded its retail footprint in North India by inaugurating two Michelin Tyres & Services (MTS) outlets, located in Amritsar and Panchkula. The Amritsar location operates through a partnership with National Auto, while the Panchkula facility is a collaboration with Universal Tyres. This development underscores the French tyre giant’s strategy to place its globally recognised products and services within closer reach of consumers in a rapidly developing automotive market.

Each of the new establishments spans 5,000 square feet, situated strategically on Loharka Road and within Panchkula’s Industrial Area. Designed as modern service hubs, they provide a full spectrum of offerings, ranging from passenger car and two-wheeler tyres to advanced wheel alignment and mechanical maintenance. The stores stock renowned product lines such as the Primacy, Pilot Sport and Latitude Sport series, aiming to deliver a premium and seamless experience for vehicle owners.

The selection of Amritsar and Panchkula reflects Michelin’s assessment of their growth potential, driven by tourism, infrastructure projects and a rising number of private vehicle owners. To capitalise on these opportunities, Michelin has aligned with established regional players. National Auto, a trusted entity in Amritsar since 1927, brings a long-standing reputation for quality service, while Universal Tyres contributes over three decades of technical expertise and market knowledge in the Panchkula region.

These partnerships are central to Michelin’s broader objective of delivering superior mobility solutions rooted in safety and durability. By combining its own technological leadership with the local acumen of its partners, the company aims to strengthen its service ecosystem and cater to the evolving demands of the northern Indian automotive sector.

Shantanu Deshpande, Managing Director, Michelin India, said, “North India continues to be a key market in Michelin's growth journey, supported by rising vehicle ownership, improving road infrastructure and growing demand for premium mobility solutions. The launch of our new Michelin Tyres & Services Stores in Amritsar and Panchkula marks another important step in strengthening our retail presence and bringing Michelin's globally benchmarked products and services closer to customers across the region. As we prepare to introduce Made-in-India passenger car tyres, we remain focused on delivering solutions tailored to the evolving needs of Indian consumers.”

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Tyres Europe has issued a formal call for the Industrial Accelerator Act to be revised, urging policymakers to grant greater recognition to the tyre sector’s strategic importance within the continent’s automotive ecosystem. In a newly published position paper, the organisation argues that the current framework insufficiently addresses the industry’s unique contributions and challenges.

The association is advocating for several key amendments, including an expanded scope that acknowledges tyres as critical components in both the replacement and original equipment markets, thereby stimulating demand for EU-manufactured products. Additionally, Tyres Europe proposes the establishment of a Union origin definition that would prioritise European production in public procurement and state-aid schemes. The paper also highlights tyres’ potential to enhance energy efficiency and lower CO2 emissions for light vehicles, while calling for dedicated backing for retreaded and EU-made truck and bus tyres, alongside increased financial mechanisms for industrial decarbonisation and improved governance of manufacturing acceleration zones.

With these targeted modifications, Tyres Europe contends that the Industrial Accelerator Act could effectively foster a market for low-carbon, high-performance tyres produced domestically. Such adjustments would simultaneously bolster competitiveness, support decarbonisation goals and reinforce the overall resilience of Europe’s automotive supply chain.

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