VMI Scales Up Global Tech Support

VMI Scales Up Global Tech Support

Leading tyre building machine maker VMI has ramped up its technical support service globally. It has launched a programme of investments to enhance its consistently high-level technical support. 

VMI said this service is strategically based at three global locations in Yantai (Shandong Province, China), Epe (Netherlands) and Stow (Ohio, US), enabling each expert team to provide the same level of support anywhere.

Based on the Asset Management platform, the VMI service enables engineers to respond fast and expertly when customers raise issues or questions. They can use remote monitoring for fast diagnosis, access the complete corporate knowledge of VMI’s engineering teams globally, and respond with effective solutions. 

Erik Lapré, VMI VP Global Services: “We understand that regardless of the location, customers need fast access to the best advice in support of key business priorities. For example, ensuring that production is not interrupted or avoiding quality issues such as excessive waste. The fastest way to deliver this support is through remote service centres, where customers can be certain of receiving the best insights, know-how and practical advice to resolve issues and get their operations back on track. As these centres all leverage the same infrastructure, information, and processes, our services always stay consistent.”

Proactive, expert support, meet agreed KPIs and always current

The Asset Management platform ensures that support teams operate to best practice levels at all times, with new insights and experiences added to the database at once. Engineer scan collaborates with the customer to look at machine performance levels at the site, down to individual machine and component levels. They can simultaneously review the required service standards, KPIs, and all agreement details. With customer permission, VMI can conduct regular reviews and proactively offer guidance and advice designed to enhance asset performance and extend useful life while improving sustainability and productivity.

Mike Norman, VMI Chief Commercial Officer: “Customers are rightly insistent on high-security assurance levels where data is concerned. VMI’s solution is designed for fast response to customer needs, with all monitoring and data access carried out within strict, pre-agreed limits.”

Breaking new ground in-service support

The Covid pandemic, coupled with the need to manage supply chains under stress at times of economic difficulty, means that the traditional service method, which usually involves calling out an engineer on-site, is simply not fast or agile enough to deliver the support customers rightly demand today. VMI’s remote service support solution ensures expert intervention worldwide, when and where the customer needs it most. This enables most problems to be resolved fast, reducing costs, saving time and proving how valuable a more proactive approach can be.

 

 

Tegeta Green Planet And Shine Energy Inspire Eco-Responsibility In Young Learners

Tegeta Green Planet And Shine Energy Inspire Eco-Responsibility In Young Learners

Tegeta Green Planet and Shine Energy, both affiliated with Tegeta Holding, have launched a joint educational initiative to raise environmental awareness and a sense of responsibility among young people. The project addresses modern challenges such as environmental protection and sustainable development.

Company representatives are visiting schools across Tbilisi to hold informational meetings, presentations and workshops. The programme begins with presentations, followed by interactive games and activities designed to help students retain the information. At the end of each session, participants receive symbolic gifts and prizes as motivation.

Tegeta Green Planet focuses on teaching students the principles of specific waste management, including how to properly handle used tyres, batteries and oils. The sessions explain why proper waste management is essential for environmental protection and how it connects to the circular economy. Meanwhile, Shine Energy educates young people on the importance of energy, its everyday use and why developing renewable and sustainable energy resources is crucial.

The initiative is not limited to schools. In the near future, both organisations will expand their efforts to universities, aiming to broaden awareness about environmental protection, waste management and energy efficiency. The ultimate goal is to foster environmentally responsible attitudes among the younger generation, helping build a more sustainable and conscious society.

Zeon Earns Top Supplier Engagement Rating From CDP For First Time

Zeon Earns Top Supplier Engagement Rating From CDP For First Time

Zeon has been recognised as a Supplier Engagement Leader in the 2025 Supplier Engagement Assessment (SEA) conducted by CDP, a United Kingdom-based international environmental nonprofit organisation. This achievement represents the first time the company has received the highest possible rating in this assessment.

The evaluation measures how corporations address climate change within their supply chains, focusing on responses to the CDP Climate Change Questionnaire across five critical areas. These include governance, emissions targets, Scope 3 emissions management, risk management and overall supplier engagement strategies.

Zeon earned the top rating for its efforts to reduce greenhouse gas emissions through supplier collaboration, a group-wide initiative, alongside continuous dialogue maintained via procurement activities. Guided by its philosophy of contributing to planetary preservation and human prosperity, Zeon remains committed to sustainable management. The company reaffirmed that it will continue working with suppliers and other stakeholders to tackle climate change and meet societal expectations.

WACKER Announces Price Hike For Resins, Dispersions And Dispersible Polymer Powders

WACKER Announces Price Hike For Resins, Dispersions And Dispersible Polymer Powders

German chemical group WACKER has announced a price increase of up to 15 percent for its resins, dispersions and dispersible polymer powders produced at its European and US facilities. The adjustment takes effect on 1 June 2026, or as existing customer contracts permit. The move is designed to allow the company’s Polymers division to maintain high product quality, deliver technological innovations and provide superior customer service and technical support. It will also support investments aimed at securing future growth in key markets.

Rising costs for raw materials and logistics have forced the pricing measure, with the Polymers division being particularly affected. The recent conflict in the Middle East has caused significant disruptions across global commodity markets. As a direct result, prices for energy, raw materials and transportation have climbed sharply.

Despite the increase, WACKER remains focused on sustaining its commitment to customer support and long-term capability. The company underscored that the adjustment is necessary to continue meeting market demands while ensuring operational stability and future-oriented development across its focus markets.

Pirelli North America Launches First Closed-Loop Tyre Recycling Initiative

Pirelli North America Launches First Closed-Loop Tyre Recycling Initiative

Pirelli North America has launched its first closed-loop circular recycling initiative, marking a significant step in the company’s broader strategy to increase recycled and bio‑based content in its tyre production. The project has received the Tire Recycling Foundation’s Value Chain Collaboration Award.

The programme recovers scrap tyres generated during Pirelli’s own North American manufacturing process. These materials are sent to Bolder Industries, which applies ISCC PLUS‑certified pyrolysis technology to produce BolderBlack recovered carbon black. Pirelli then reintroduces this material into new tyre production at its North American facilities, partially replacing virgin carbon black. The effort is part of a wider Pirelli plan to expand such industrial ecosystems across the group’s production network, aiming to valorise waste by reintegrating recovered materials into tyre manufacturing.

Beyond the award, the initiative reflects Pirelli’s broader circularity approach, which includes ongoing work to boost recycled and bio‑based material usage. The company targets over 80 percent bio‑based and recycled content in its best‑performing products and forty percent in total production by 2030.

Claudio Zanardo, CEO, Pirelli North America, said, "The Rome plant is one of the most technologically advanced manufacturing facilities in Pirelli. This initiative reflects an approach focused on increasing the use of recovered materials within existing production processes. It is part of a broader effort to gradually integrate raw materials derived from recycled resources into our products while maintaining consistency in performance and quality."

Tony Wibbeler, CEO, Bolder Industries, said, "Our collaboration demonstrates that a traceable, mass-balance approach to tyre-to-tyre circularity is not only achievable, but it's ready to scale inside a premium manufacturing environment, meeting real performance and certification requirements at every step. This is the kind of progress the industry has been working toward for many years."