Leading tyre building machine maker VMI has ramped up its technical support service globally. It has launched a programme of investments to enhance its consistently high-level technical support. 

VMI said this service is strategically based at three global locations in Yantai (Shandong Province, China), Epe (Netherlands) and Stow (Ohio, US), enabling each expert team to provide the same level of support anywhere.

Based on the Asset Management platform, the VMI service enables engineers to respond fast and expertly when customers raise issues or questions. They can use remote monitoring for fast diagnosis, access the complete corporate knowledge of VMI’s engineering teams globally, and respond with effective solutions. 

Erik Lapré, VMI VP Global Services: “We understand that regardless of the location, customers need fast access to the best advice in support of key business priorities. For example, ensuring that production is not interrupted or avoiding quality issues such as excessive waste. The fastest way to deliver this support is through remote service centres, where customers can be certain of receiving the best insights, know-how and practical advice to resolve issues and get their operations back on track. As these centres all leverage the same infrastructure, information, and processes, our services always stay consistent.”

Proactive, expert support, meet agreed KPIs and always current

The Asset Management platform ensures that support teams operate to best practice levels at all times, with new insights and experiences added to the database at once. Engineer scan collaborates with the customer to look at machine performance levels at the site, down to individual machine and component levels. They can simultaneously review the required service standards, KPIs, and all agreement details. With customer permission, VMI can conduct regular reviews and proactively offer guidance and advice designed to enhance asset performance and extend useful life while improving sustainability and productivity.

Mike Norman, VMI Chief Commercial Officer: “Customers are rightly insistent on high-security assurance levels where data is concerned. VMI’s solution is designed for fast response to customer needs, with all monitoring and data access carried out within strict, pre-agreed limits.”

Breaking new ground in-service support

The Covid pandemic, coupled with the need to manage supply chains under stress at times of economic difficulty, means that the traditional service method, which usually involves calling out an engineer on-site, is simply not fast or agile enough to deliver the support customers rightly demand today. VMI’s remote service support solution ensures expert intervention worldwide, when and where the customer needs it most. This enables most problems to be resolved fast, reducing costs, saving time and proving how valuable a more proactive approach can be.

Apollo Tyres Ltd has secured a one-season shirt-sleeve sponsorship agreement with AS Monaco, one of French football's most successful clubs, to increase awareness for its premium Vredestein brand.

This partnership will leverage Ligue 1's ranking as the fifth most watched football league in the world to raise awareness of Vredestein's award-winning products among a large audience in France and abroad. On November 22, AS Monaco's home league game against Brest will have the new sleeve branding for the first time. The Vredestein brand will be heavily promoted at Stade Louis-II for the 2024–2025 season, including on player sleeves and LED screens around the field. Exclusive social media initiatives will further help make the brand prominent, reaching a large and interested audience.

Yves Pouliquen, Vice President – Commercial, Europe, Apollo Tyres, said, “This partnership is an exciting opportunity to strengthen Vredestein’s presence in one of our key markets. AS Monaco’s rich history and commitment to excellence mirror our focus on performance and innovation. We look forward to building a successful relationship with the club and celebrating its achievements this season.”

Thibaut Chatelard, Marketing and Revenue Director, AS Monaco, said: “We are delighted to welcome Apollo Tyres and its Vredestein brand to the family of AS Monaco partners. This collaboration makes sense in view of the values we share, such as the constant pursuit of performance and excellence. There’s no doubt that this new support will be precious for the rest of our season, which promises to be thrilling.”

Nexen Tire, a leading global tyre manufacturer, has launched the Nexen N´Blue S tyre, adding to its range of summer tyres and providing drivers with advanced safety, energy efficiency and superior driving stability in wet and dry conditions.

Developed using highly dispersed silica and equipped with an optimised structural design, the Nexen N´Blue S tyre provides reduced road noise and improved driving stability. The tyre features an innovative tread compound, formulated with hydrophilic fillers and microstructure-controlled polymers, and provides lower rolling resistance and exceptional dry and wet grip. The tyre also excelled in test results by demonstrating an 11 percent improvement in wet braking distance compared to its predecessor.

Apart from providing excellent performance, the Nexen  N´Blue S also scores high on the sustainability index. The tyre provides an eco-friendly solution for environmentally conscious drivers by minimising fuel consumption and CO2 emissions. The Nexen N´Blue S summer tyre is available in 58 sizes, which makes it compatible with different types of vehicles.

Kumho Tire Vietnam Co., Ltd. is all set to expand its investment project in Binh Duong province of Vietnam, with the phase 3 of expansion commencing in early 2025. This was discussed at a recent meeting between Vo Van Minh, Deputy Secretary of the Provincial Party Committee and Chairman of the Provincial People's Committee (PPC), and Kim Hyun Ho, General Director of Kumho Tire Vietnam Co., Ltd.

The meeting was held on 13 November at the Administrative Centre of Binh Duong province, as per an official statement. Apart from the company’s investment till date and the planned investment for phase 3, the two also discussed about the challenges and obstacles regarding procedures and processes to have more land funds to expand the manufacturing plant, along with taking measures to tackle the obstacles. Kim Hyun Ho also conveyed to the PPC Chairman that Kumho Tire Vietnam Co., Ltd. belongs to South Korea's Kumho Tire Group and is currently ranked 10th in the car tyre manufacturing industry.

The company had invested in a tyre manufacturing plant in My Phuoc 3 Industrial Park in 2007 with a total initial investment of USD 308 million, which was supplemented by another USD 300 million in 2021. This extended the factory scale to six hectares and increased the production capacity to 12.5 million tyres annually. With the expansion in early 2025, the company will raise its total investment to USD 908 million and increase the factory's production capacity to 17 million tyres annually. The expanded capacity is expected to be operational by early 2026.

Yokohama-ATG, a leading manufacturer of all-terrain and off-the-road tyres, has expanded its Galaxy MFS 101 SDS range of forklift tyres with the launch of white, non-marking tyres.

The Galaxy MFS 101 SDS range consists of puncture-proof SDS tyres with extended wear limits designed for high-intensity working shifts and long durability. These are premium, solid rubber tyres developed for tough demands, a long service life and high driving comfort. The addition of white, non-marking tyres is specifically aimed at clean working environments.

Marked by a 3-stage construction process, the forklift tyres feature reduced heat build-up, effective shock absorption and minimised vibrations. The pattern design guarantees a smooth ride and good steerability thanks to its continuous centre lug and circumferential grooves. Furthermore, the flat walls and wide flat profile offer excellent stability when using a forklift for vertical stacking. The tyres are also equipped with anti-slip steel beads for improved rim fitment

In a case study on a CAT 2.5-tonne forklift that was used for handling heavy pallets on asphalt, the Galaxy MFS 101 SDS outshone the competitors with impressive performance. The tyre delivered an approximate 900 working hours before replacement against competitors’ 500 working hours.