Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5^th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.

In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18^th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:

• Understand the change
• Plan the change
• Implement the change
• Communicate the change

Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:

• Lewin’s Change Management Model
• McKinsey 7S Model.
• Kotler’s Change Management Theory
• Nudge Theory
• ADKAR Theory
• Bridge’s Transition Model
• Kubler-Ross Five Stage Model

There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’. 

Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”

Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.

Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5^th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.

The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
 

The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come

. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive. 

The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.

As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.

In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.

But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.

However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”

One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.

The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.” 

Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20^th Century, Albert Einstein, who once observed that:

“Insanity is doing the same thing over and over again and expecting different results.”

We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.

The author a Management Counselor from Sri Lanka

Comments (0)

ADD COMMENT

Link Copied!

Van den Ban Autobanden has announced the passing of its founder, Arie van den Ban, with deep sorrow. He was a familiar and respected figure both inside and outside the organisation.

Establishing the company in 1968, Arie van den Ban used vision, entrepreneurship and determination to transform it into an international tyre wholesaler and distributor serving global customers. The company looks back with great respect and gratitude on his profound contributions.

The company statement read: “For many, both within and beyond the company, Arie was a familiar and respected figure. His influence on the organisation and the people around him will be felt for years to come. We look back with great respect and gratitude on everything he has meant to Van den Ban Autobanden.”

Comments (0)

ADD COMMENT

Link Copied!

Nokian Tyres has once again secured a position on the Financial Times’ Europe’s Climate Leaders list, maintaining a perfect record since the ranking first launched in 2021. The annual recognition, compiled jointly by the Financial Times and research firm Statista, evaluates data from approximately 3,000 European companies. Being featured highlights the Finnish tyre manufacturer’s measurable advancements in cutting greenhouse gas emissions.

Out of 600 companies selected across all industries for their five-year emission reduction progress, Nokian Tyres placed 29th overall. Within the automobiles and components sector, only one other firm joined it in the top 100, and Nokian Tyres emerged as the highest-ranking tyre manufacturer on the entire list. The company’s strong performance underscores its leadership within its specific industry segment.

ductions in both absolute greenhouse gas emissions and emissions intensity, alongside broader climate commitments and collaboration with external sustainability assessors such as CDP and the Science Based Targets initiative. These combined criteria determine the final order of Europe’s most climate-progressive companies.

Susanna Tusa, VP – Public Affairs and Sustainability, Nokian Tyres, said, “From using mostly renewable energy to building the world’s first full‑scale zero‑CO₂‑emissions tyre factory, our climate actions help pave the way for more sustainable mobility. We want to offer drivers safe, high‑quality tyres that are made with continuously lower environmental impact as we continue moving towards net‑zero greenhouse gas emissions. This ranking by the Financial Times is a great recognition of our work.”

Comments (0)

ADD COMMENT

Link Copied!

Indian tyre exports reached a record INR 273.12 billion in FY2025-26, rising 9 per cent from INR 250.57 billion in the previous financial year, according to data released by the Ministry of Commerce.

The increase marks the second consecutive year of 9 percent growth in tyre exports, highlighting the industry's ability to sustain overseas demand despite geopolitical uncertainty and slower global economic growth.

The United States remained the largest export market for Indian tyres, accounting for 15 percent of total export value at INR 40.82 billion during FY2025-26. However, its share declined from 17 per cent a year earlier after the US administration increased tariffs on Indian tyre imports from 25 per cent to 50 per cent in August 2025.

The higher tariffs reduced the competitiveness of Indian tyres against products from countries benefiting from lower trade barriers. In February 2026, the US reduced tariffs on most Indian goods from 50 per cent to 18 per cent, providing some relief to exporters.

Arun Mammen, chairman of the Automotive Tyre Manufacturers Association, said the industry had delivered strong export performance despite disruption to global supply chains, higher logistics costs and trade uncertainty across key markets.

Through market diversification, cost optimisation and policy support, Indian tyre manufacturers-maintained export momentum during the year.

After the US, the leading export destinations for Indian tyres were Germany, which accounted for 7 percent of exports, followed by Italy and Brazil at 5 per cent each, and France at 4 percent. Indian tyres are now exported to more than 170 countries.

"The tyre industry has exhibited remarkable resilience and growth in the post-pandemic period. Over the last four to five years, tyre manufacturers have invested approximately INR 300 billion across greenfield and brownfield projects, reflecting strong confidence in India's long-term economic prospects and its emergence as a global manufacturing hub" added Mammen.

India's tyre industry has an estimated annual turnover of about INR 1 trillion, with exports accounting for more than one-quarter of total industry turnover.

The industry said geopolitical developments, including the West Asia crisis, continued to pose challenges through supply chain disruption, higher energy costs and inflationary pressure. However, manufacturers remain optimistic about long-term export prospects, supported by trade agreements and deeper integration into global value chains.

"As global supply chains continue to evolve, India is increasingly being recognised as a reliable sourcing destination for high-quality tyres. Supported by technological advancements, sustainability initiatives and favourable trade engagements, the Indian tyre industry is well positioned to strengthen its role in global markets in the years ahead," added Mammen.

Comments (0)

ADD COMMENT

Link Copied!

NEXEN TIRE has introduced its latest ultra-high-performance tyre, the N’FERA Primus UX, following a domestic launch in Korea on 1 June. The tyre is now entering the Asia-Pacific and Middle East markets, signalling the company’s full push into the global replacement tire sector.

Built under the One Universal Fit strategy, the N’FERA Primus UX delivers a 20 percent gain in tread wear performance compared to its predecessor. It is engineered for electric vehicles, internal combustion engine cars and SUVs alike and carries NEXEN TIRE’s proprietary EV ROOT certification mark to guarantee balanced performance across powertrain types.

Performance enhancements include strengthened reinforcement for improved high-speed stability, an expanded contact patch for better driving control and an optimised tread block design that reduces road noise. The tyre also features a new advanced-material compound that lowers energy loss to extend tread life. An aerodynamic sidewall design cuts air resistance, boosting fuel economy for ICE vehicles and maximising range for EVs.

Development relied on NEXEN TIRE’s AI and virtual simulation capabilities, including an AI-powered performance prediction system and a high-dynamic driving simulator. This marked the first time such simulation tools were used in the domestic automotive industry, allowing the company to mathematically model real-world driving conditions and accelerate measurement while raising development efficiency.

John Bosco (Hyeon Suk) Kim, CEO, NEXEN TIRE, said, "The N'FERA Primus UX is designed to deliver optimal performance regardless of vehicle type, in line with the demands of the EV era. Moving forward, we will continue to strengthen our global product lineup based on our 'One Universal Fit' strategy to expand our presence in international markets."

Comments (0)

ADD COMMENT

Link Copied!