Challenge Of Change And Business Strategy: Thinking Wide

Challenge Of Change And Business Strategy: Thinking Wide

Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.

In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:

  • Understand the change
  • Plan the change
  • Implement the change
  • Communicate the change

Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:

  • Lewin’s Change Management Model
  • McKinsey 7S Model.
  • Kotler’s Change Management Theory
  • Nudge Theory
  • ADKAR Theory
  • Bridge’s Transition Model
  • Kubler-Ross Five Stage Model

There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’. 

Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”

Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.

Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.

The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
 

The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come

. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive. 

The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.

As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.

In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.

But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.

However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”

One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.

The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.” 

Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20th Century, Albert Einstein, who once observed that:

“Insanity is doing the same thing over and over again and expecting different results.”

We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.

The author a Management Counselor from Sri Lanka

Michelin Puts Speciality Tyres In The Spotlight As Growth Driver

Michelin Puts Speciality Tyres In The Spotlight As Growth Driver

Michelin has redirected industry focus towards its speciality tyre division, a lesser-known but strategically essential part of the group’s operations. During its latest Media Day, held on 9 and 10 June 2026, the company welcomed visitors to its Almería Test Center in Spain, known as CEMA – a facility deliberately chosen for its exposure to Europe’s most punishing weather conditions. At this site, the group rigorously pushes its products to their breaking points, underscoring how critical this lesser-known division is to overall corporate strategy.

Specialty tyres are presented as vital components for industries where operational failures carry severe economic and human risks. They ensure safe aircraft landings, maintain continuous mining output and boost agricultural machinery performance under strict technical and regulatory demands. Rather than simple rubber parts, these products function as high-technology assets that keep the global economy running smoothly, performing reliably in some of the harshest environments on earth.


Financially, this segment has become Michelin’s most lucrative tyre activity, generating 17 percent of group revenue with a 13.1 percent operating margin in 2025. First-quarter 2026 data showed volume growth of 2.5 percent, with further expansion expected in structurally growing markets like air transport, logistics and defence, where annual growth rates range from three to eight percent. Research and development investments, 90 percent of which remain in France, support this trajectory alongside a manufacturing scale-up at Bourges and new industrial processes in Le Puy, Troyes and Montceau-les-Mines.

Michelin enhances client performance through specialised teams, digital services and enduring partnerships backed by 6,000 researchers and deep materials science expertise. Motorsport activities accelerate innovation by pushing tyres to their limits, while the CEMA facility itself serves as a unique living laboratory. With 113 kilometres of tracks, vast terrain and custom-built measurement tools from Clermont-Ferrand engineers, the centre is far more than a test track, standing as a central pillar of Michelin’s innovation strategy.

Pirelli P Zero Trofeo RS Breaks Seven-Minute Barrier With Electric Porsche At Nürburgring

Pirelli P Zero Trofeo RS Breaks Seven-Minute Barrier With Electric Porsche At Nürburgring

Pirelli has achieved a historic electric vehicle lap record at the Nürburgring, courtesy of its P Zero Trofeo RS semi-slick tyres fitted to a Porsche Taycan Turbo GT with Manthey Kit. The car demolished the traditional seven-minute barrier by posting 6:55 minutes, outperforming all other production electric vehicles on the punishing circuit. A bespoke tyre version delivered decisive extra grip. This result marked a major improvement over the 2023 benchmark of 7:07.5 set by the Taycan Turbo GT Weissach. The rubber also features Pirelli Elect technology, designed to boost electrified vehicle dynamics.

The latest Nürburgring triumph cements the P Zero Trofeo RS as the definitive track tyre. Originally created as original equipment for hypercars and supercars, including custom variants for the Porsche 911 GT3 and GT3 RS, it has now entered the replacement market. This move brings Pirelli’s expertise from premium fitments directly to customers. Intended for drivers who demand ultra-high performance, the tyre also carries road homologation despite its track-focused design.

Developed specifically for the Porsche Taycan Turbo GT with Manthey Kit, this tyre is the first production model made with over 50 percent certified bio-based and recycled materials to contribute to a Nürburgring record. A dedicated logo on the sidewall identifies this composition. The natural rubber used holds Forest Stewardship Council certification, ensuring responsible supply chain management.

The P Zero Trofeo RS has recently earned top recognition from Tyre Reviews as the finest among the fastest tyres globally, citing dry grip and consistency. Auto Bild Sportscars also gave an exemplary rating after comparing five road-legal semi-slick tyres. Since its debut, the tyre has accumulated multiple records on the German circuit, including three in 2025: the electric vehicle lap record, the first 7:30 time for compact cars and the fastest touring car record.

Dunlop To Showcase SENSING CORE Technology At Automotive Testing Expo Europe 2026

Dunlop To Showcase SENSING CORE Technology At Automotive Testing Expo Europe 2026

DUNLOP (company name: Sumitomo Rubber Industries, Ltd.) will present a dedicated exhibit at the Automotive Testing Expo Europe 2026, scheduled from 23 to 25 June in Stuttgart, Germany. The showcase is organised by UKIP Media & Events Ltd.

At booth number 1474 in Hall 1 of Messe Stuttgart, the company will feature its proprietary SENSING CORE software. This technology detects tyre and road surface conditions without extra sensors by analysing wheel speed rotation data and Controller Area Network (CAN) vehicle transmissions. Key detections include tyre pressure, load, wear, road conditions and wheel detachment.

The display will highlight use cases for mobility challenges under five themes: autonomous driving, smart navigation, one-stop maintenance with insurance optimisation, smart infrastructure and digital twin. SENSING CORE supports software-defined vehicle advancement and autonomous driving, fostering partner collaboration for the evolving automotive industry.

Radar RED Programme Surpasses 1,000 Dealers Across Europe

Radar RED Programme Surpasses 1,000 Dealers Across Europe

Radar Tyres, the flagship brand of Singapore headquartered Omni United, has announced that its Radar RED (Radar Elite Dealer) programme now includes more than 1,000 dealers across Europe. The initiative provides participating tyre retailers with exclusive incentives, brand visibility support, product training and a dedicated platform aimed at fostering long-term business growth.

The European dealer network expansion has been carried out in stages. The first phase launched in Romania, Bulgaria, Greece, the Czech Republic, Slovakia and Portugal. An enhanced phase followed last year in UK, Spain, Italy, France and Germany, with the programme now also being introduced in Poland. Reaching the 1,000‑dealer mark represents a significant step in the programme’s regional development.

Radar Tyres’ European strategy emphasises close collaboration with local distributors and dealers rather than focusing solely on end consumers. The company recognises tyre professionals as key advisors who help drivers select products based on vehicle manufacturer guidelines, driving conditions and budget. Depending on the market and programme level, Radar RED offers point‑of‑sale materials, online visibility through a dealer locator, product training, staff tyre benefits, structured rewards and access to select Radar Protect Program benefits such as Road Hazard Protection and the 30‑day Satisfaction Promise.

To support the next phase, Radar Tyres has introduced dedicated Network Managers in selected markets and posted new dealer testimonial videos on the RED landing page. In those videos, participating dealers share how the programme supports daily business operations, customer confidence and long‑term relationships.

G S Sareen, CEO, Omni United, said, "Reaching more than 1,000 Radar RED dealers across Europe is a proud moment for us. While the number itself is an important milestone, what matters most is the trust and commitment we have built with our dealer partners over the years. The success of Radar RED is driven by dealers who believe in the brand, understand their customers' needs and see long-term value in growing their business with Radar Tyres.

“As the network continues to expand, our goal is to keep strengthening these relationships and create more opportunities for dealers to connect, share experiences and learn from one another. We look forward to bringing the RED community together through new initiatives, partnerships and events, not only across Europe but also with RED dealers in other markets around the world.

“Tyre dealers play a central role in the purchase decision. They know their customers, they understand local driving needs and they can explain product value in a practical and trusted way. Through the Radar RED programme, we are supporting the dealers in building the brand at a local level and building stronger relationships with their own customers.”