Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5^th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.

In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18^th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:

• Understand the change
• Plan the change
• Implement the change
• Communicate the change

Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:

• Lewin’s Change Management Model
• McKinsey 7S Model.
• Kotler’s Change Management Theory
• Nudge Theory
• ADKAR Theory
• Bridge’s Transition Model
• Kubler-Ross Five Stage Model

There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’. 

Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”

Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.

Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5^th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.

The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
 

The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come

. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive. 

The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.

As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.

In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.

But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.

However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”

One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.

The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.” 

Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20^th Century, Albert Einstein, who once observed that:

“Insanity is doing the same thing over and over again and expecting different results.”

We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.

The author a Management Counselor from Sri Lanka

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TyreSafe, UK’s charity dedicated to raising tyre safety awareness, has joined forces with Towing Solutions, the nation’s leading provider of towing industry training. This new collaboration aims to improve public understanding and education regarding secure towing methods across the country. By combining their expertise, both organisations intend to address common risks associated with towing caravans, trailers and horseboxes.

Towing Solutions, a trusted family-run business based in Macclesfield, offers professional training courses for both private individuals and companies throughout UK. This alliance expands upon TyreSafe’s existing efforts as a founding member of the UK Towing Safety Alliance. It also follows the recent introduction of the charity’s TLC campaign, which focuses on tyres, load and connectivity to help drivers tow with greater confidence and safety.

Through this partnership, TyreSafe and Towing Solutions will jointly highlight the importance of routine tyre inspections, correct weight distribution and proper electrical hookups. The collaboration guarantees that TyreSafe’s educational resources on towing tyre safety become part of Towing Solutions’ training curriculum, reaching more drivers with essential safety steps. This milestone furthers TyreSafe’s mission to work across the towing and transport sectors, reducing accidents caused by neglected or unsafe tyres.

Stuart Lovatt, TyreSafe Chair, said, “We’re delighted to welcome Towing Solutions as an official TyreSafe partner. Their expertise and reputation in training and education make them the perfect ally in helping us reach more drivers who tow. The TLC campaign – Tyres, Load, Connectivity – is all about preventing avoidable incidents, protecting people and promoting confidence when towing. By joining forces with Towing Solutions, we’re ensuring these vital messages are built into practical training that saves lives and reduces risk on our roads.”

Raessa Lea, Managing Director, Towing Solutions, said, “At Towing Solutions, safety is at the heart of everything we do, and tyres play a huge part in that. We’re proud to be partnering with TyreSafe to reinforce key safety messages through our training programmes. Together, we can help ensure that everyone towing – whether for work, leisure or travel – understands the importance of tyre safety, proper loading and connectivity. It’s about giving people the knowledge and confidence to tow safely every time.”

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MAXAM Tire has further expanded its off‑the‑road tyre portfolio by adding a new 45/65R45 size to the MS406 E4/L4 series. This larger variant is specifically engineered for heavy loader applications, offering operators an additional high‑performance solution that prioritises strength, longevity and cost efficiency over the long term.

The tyre’s deep E4/L4 tread pattern is designed to deliver strong traction while resisting wear and cuts, even in severe working conditions. This aggressive yet durable design helps loader fleets boost productivity, as the tyre maintains grip and reduces downtime. Over its service life, users can expect a lower cost per operating hour.

To withstand harsh job sites, the MS406 incorporates a thick undertread that provides enhanced puncture protection. Its robust casing not only endures heavy use but also supports excellent retreadability, further extending the tyre’s usable life and improving overall return on investment. A wide, flat footprint contributes to superior stability, ensuring dependable performance and operator confidence when the vehicle is under substantial loads.

With this new size addition, MAXAM Tire continues to strengthen its off‑the‑road product line, giving customers another valuable option that balances durability, traction and long‑term operating efficiency in demanding loader environments.

Jimmy McDonnell, Vice President – Sales and Marketing, MAXAM Tire North America, said, “With the addition of the 45/54R45 size, we’re continuing to respond directly to market needs while expanding access to a proven loader tyre. Our focus is always on delivering market-leading value and tyres that perform in real-world conditions while helping customers control operating costs.”

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Hankook Tire, the exclusive tyre supplier for the FIA World Rally Championship, will face the demanding Croatia Rally from 9 to 12 April 2026. This event marks round four of the season and takes place in and around the port city of Rijeka. Among the most gruelling rallies on the calendar, it will feature both the Ventus Z215, engineered for precise dry handling and cornering stability, and the Ventus Z210, designed to deliver superior traction and rapid water evacuation in wet and unpredictable conditions.

The 2026 route spans roughly 300.28 kilometres across 20 special stages, with the service park relocated to the historic Grobnik Circuit. The course covers four counties, including shakedown stages on the island of Krk and technical tests through the Lika-Senj highlands. Drivers must contend with extreme grip variations along the Adriatic coast, from abrasive volcanic tarmac in the mountains to smoother, dustier sections near the sea, the latter becoming dangerously slick with even light rain.

Throughout the event, Hankook will operate its Brand World marketing booth inside the service park, reinforcing its unified global premium image. The booth will offer interactive experiences such as a motorsports history zone, racing simulator, tyre fitting activities, merchandise sales and a photo zone, giving fans an immersive brand encounter. Meanwhile, intense competition is expected: while Toyota GAZOO Racing has a strong history in Croatia, both Hyundai Shell Mobis World Rally Team and M-Sport Ford World Rally Team aim to exploit the new coastal terrain to challenge for the podium.

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Sri Trang Agro-Industry Public Company Limited has earned a total of 23 CSR-DIW awards, demonstrating its longstanding commitment to operating with ongoing responsibility towards society, local communities and the environment. In 2025, the Department of Industrial Works honoured the company under the CSR DIW to MIND for Sustainability programme, which recognises industrial factories that enhance their social and community responsibility for sustainable coexistence.

Among these accolades, five facilities received the CSR DIW Award for maintaining these high standards continuously for a decade, while another 18 facilities received the CSR DIW Continuous Award for consistently implementing responsible practices, collectively celebrating industrial organisations that serve as models for industry growing in harmony with communities under the principle of good industry coexisting sustainably.

These achievements reflect how the Sri Trang Group balances economic, social and environmental priorities, allowing the industrial sector to work alongside communities effectively and advancing Thailand’s rubber industry towards a sustainable green future. The group has steadily carried out community focused and socially responsible initiatives across six key areas, including youth development, arts and local traditions, livelihood and career support, environmental management, workplace health and hygiene as well as disaster relief and assistance for vulnerable groups.

This recognition further underscores Sri Trang Agro Industry’s role as a leading organisation that drives sustainable industrial practices while consistently creating lasting value for society, communities and the environment.

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