Challenge Of Change And Business Strategy: Thinking Wide

Challenge Of Change And Business Strategy: Thinking Wide

Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.

In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:

  • Understand the change
  • Plan the change
  • Implement the change
  • Communicate the change

Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:

  • Lewin’s Change Management Model
  • McKinsey 7S Model.
  • Kotler’s Change Management Theory
  • Nudge Theory
  • ADKAR Theory
  • Bridge’s Transition Model
  • Kubler-Ross Five Stage Model

There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’. 

Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”

Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.

Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.

The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
 

The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come

. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive. 

The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.

As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.

In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.

But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.

However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”

One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.

The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.” 

Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20th Century, Albert Einstein, who once observed that:

“Insanity is doing the same thing over and over again and expecting different results.”

We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.

The author a Management Counselor from Sri Lanka

Kumho Tire USA Offers $50,000 In Free Tyres Under Georgia Veterans Tire Assistance Program

Kumho Tire USA Offers $50,000 In Free Tyres Under Georgia Veterans Tire Assistance Program

Kumho Tire USA has initiated the Georgia Veterans Tire Assistance Program, building upon its recent alliance with the Georgia Veterans Service Foundation. This new effort will distribute certificates for complete sets of four replacement tyres to 50 financially struggling veterans throughout the state, amounting to 200 tyres with a total value exceeding USD 50,000.

The programme acknowledges that dependable vehicles are critical for veterans to reach jobs, medical facilities and daily essentials. By covering the expense of new tyres, the initiative aims to ensure that recipients can travel safely and without the burden of unexpected automotive costs.

Administration of the programme falls to the GVSF, which will handle applicant selection and the distribution of certificates over the course of the year. Those not chosen in a given round may have their applications reconsidered in subsequent quarters, provided they continue to meet the established criteria.

Eligible applicants must be Georgia residents who are US military veterans, own or routinely use the vehicle in question and hold a valid licence, insurance and registration. Proof of financial hardship and tyres deemed unsafe due to wear, age or damage are also required, with a 24-month restriction on prior assistance. This marks the inaugural project under the Kumho-GVSF partnership, reflecting the tyre manufacturer’s broader dedication to enhancing community safety and mobility.

Edmund Cho, CEO, Kumho Tire USA, said, "When we announced our partnership with the Georgia Veterans Service Foundation, our goal was to identify meaningful ways to support Georgia's veterans and their families. The Georgia Veterans Tire Assistance Program puts that commitment into action by helping veterans maintain reliable transportation for work, appointments, family commitments and everyday needs."

Joe Higgins, Board Chair, Georgia Veterans Service Foundation, said, "The Georgia Veterans Service Foundation is grateful to Kumho Tire for this generous donation to help Georgia veterans continue travelling safely and stay connected to their communities. These tyre certificates will provide meaningful assistance to veterans by improving mobility, safety and access to essential resources."

Hankook Tire Forges Community Partnership With Special Olympics Tennessee

Hankook Tire Forges Community Partnership With Special Olympics Tennessee

Hankook Tire has formalised a new partnership with Special Olympics Tennessee, reinforcing its commitment to community engagement and regional development in Nashville, the site of its North American headquarters. The collaboration centres on supporting the non-profit’s mission to provide year-round athletic training and competition for individuals with intellectual disabilities.

As a primary component of this alliance, Hankook Tire will sponsor and participate in the Music City Corporate Challenge, an Olympic-style event that unites Nashville-area companies in friendly sporting competition. The initiative fosters workplace wellness and camaraderie within the local business sector, ultimately culminating in the crowning of annual champions.

Further extending its support, the tyre manufacturer will also back the Unified Fore Joy Topgolf ProAm fundraising event. Scheduled for 18 September at four Tennessee locations – Nashville, Knoxville, Chattanooga and Memphis – the golf fundraiser pairs corporate teams with Special Olympics athletes to generate direct financial support for programmes across the state.

Rob Williams, President, Hankook Tire America Corp, said, “We are excited to partner with Special Olympics Tennessee and participate in the Music City Corporate Challenge,”. “Collaboration is one of Hankook Tire’s core values, and this event provides a meaningful opportunity to connect with other businesses in Nashville while supporting Special Olympics Tennessee. We look forward to competing alongside our peers, underscoring our commitment to social programmes locally and growing together with the local community.”

Adam Germek, President & CEO, Special Olympics Tennessee, said, “Special Olympics Tennessee is thrilled to partner with the Hankook Tire team with both our Music City Corporate Challenge and Unified Fore Joy Topgolf ProAm fundraising events this year. Hankook Tire has an amazing culture of collaboration and philanthropy, and we are so grateful for Hankook Tire team’s support of Special Olympics athletes across our state.”

Trelleborg Tires Wins Best Agriculture Tyre Honour At 15th Prêmio Visão Agro Centro-Sul

Trelleborg Tires Wins Best Agriculture Tyre Honour At 15th Prêmio Visão Agro Centro-Sul

Trelleborg Tires received the Best Agriculture Tyre honour at the 15th Prêmio Visão Agro Centro-Sul, a prominent agribusiness awards programme in Brazil. The ceremony took place in Piracicaba, São Paulo, on 14 July, with the accolade celebrating enterprises that drive progress in the nation’s agricultural sector through technological and solution-based contributions.

The distinction does not focus on a singular product but rather validates the overall field performance of Trelleborg’s tyre portfolio across diverse farming scenarios. Engineered specifically for Brazilian operational conditions, these tyres integrate sophisticated design with reliable on-ground results, securing trust among local farmers, contractors, dealers and original equipment manufacturers.

Brazil’s status as a leading global food producer demands constant productivity gains. Leveraging extensive experience in tyre engineering and cooperative relationships with OEMs and rural professionals, Trelleborg continues to deliver solutions tailored for the country’s primary crops. The Visão Agro Centro-Sul selection process combines technical analysis with sector-wide voting, reinforcing the award’s credibility as a key performance indicator in the industry.

Fabio Metidieri, Sales Director – Brazil, Trelleborg Tires, said, "Being recognised by professionals who work in the field every day is especially meaningful for us. This award reflects the confidence our customers place in our tyres after experiencing their performance in real operating conditions. It motivates us to continue developing tyre solutions that help customers maximise the performance of their machines and get more from every operation.”

Pirelli Earns Top Graduate Employer Brand Recognition In China For 2026

Pirelli Earns Top Graduate Employer Brand Recognition In China For 2026

Pirelli has been named a ‘2026 Top Graduate Employer Brand’ in China by 51job, a leading domestic human resources firm. The recognition highlights the tyre manufacturer’s effectiveness in attracting top university talent, developing student skills and strengthening its overall employer reputation among young professionals.

Established in 2018, the award programme uses a dual-evaluation system that incorporates feedback from both corporate recruiters and student candidates to ensure impartiality. The 2026 cycle, themed ‘Without Boundaries’, judged participants on several criteria, including campus brand influence, graduate training structures, youth development culture, university partnership depth and compensation competitiveness. Pirelli’s selection underscores its strong resonance with emerging talent and validates its sustained investment in early-career recruitment.

The company operates a year-round campus engagement model, featuring recruitment drives in both spring and autumn that target engineering, business and design disciplines. Selection processes involve structured interviews, assessment centres and business case simulations. For the 2027 graduate cohort, Pirelli has opened positions across a wide array of functions, such as motorsports, research and development, quality, data analytics, production management, lean manufacturing, supply chain, electrical engineering and health, safety and environment.

New graduates enter a two-year induction known as the Warming Up @Pirelli programme, which is structured around four stages: an orientation to corporate culture and strategy, a functional deep-dive into company operations, practical tool acquisition and a reflective session to map future career paths. The initiative emphasises international exposure, cross-functional rotation, executive engagement, hands-on simulations and a round-the-clock digital resource library. Beyond onboarding, Pirelli maintains a global training architecture with four pillars – Professional Academies, School of Management, Global Activities and Local Education – offering continuous professional development across multiple fields while collaborating with top universities for localised, innovation-focused programmes.

Pirelli also champions an inclusive, equitable workplace, guided by the values of inclusion, enhancement and equal opportunity. Its global MORE welfare framework, centred on care for employees, their families and the community, delivers comprehensive health benefits, family support and volunteer engagement, reinforcing the company’s commitment to holistic people development and long-term career growth.