Challenge Of Change And Business Strategy: Thinking Wide

Challenge Of Change And Business Strategy: Thinking Wide

Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.

In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:

  • Understand the change
  • Plan the change
  • Implement the change
  • Communicate the change

Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:

  • Lewin’s Change Management Model
  • McKinsey 7S Model.
  • Kotler’s Change Management Theory
  • Nudge Theory
  • ADKAR Theory
  • Bridge’s Transition Model
  • Kubler-Ross Five Stage Model

There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’. 

Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”

Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.

Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.

The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
 

The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come

. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive. 

The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.

As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.

In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.

But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.

However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”

One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.

The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.” 

Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20th Century, Albert Einstein, who once observed that:

“Insanity is doing the same thing over and over again and expecting different results.”

We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.

The author a Management Counselor from Sri Lanka

TRA Issues Stark Warning Over 1.3% Compliance Rate For Waste Tyre Shipments

TRA Issues Stark Warning Over 1.3% Compliance Rate For Waste Tyre Shipments

The Tyre Recovery Association (TRA) has warned that UK’s circular economy goal will remain out of reach if waste tyre processing continues to move abroad. Environment Agency data shows enhanced verification measures introduced last October have a compliance rate below two percent, a figure the TRA described as deeply concerning. Without a fundamental shift in policy and enforcement, a closed-loop system cannot be realised.

Exporters are systematically ignoring the new rules. Of 4,189 waste tyre shipments since 1 October 2025, only 54 post-shipment forms were completed correctly, a compliance rate of just 1.3 percent. The vast majority of UK’s annual 300,000 tonnes of tyre exports end up at illegal batch pyrolysis plants in India. The TRA called this both an environmental failure and an economic loss, as the UK ships abroad the very feedstock needed to power its own circular economy.

While the UK treats waste tyres as a disposal problem, the domestic sector holds 150,000 tonnes of licensed but idle processing capacity. The TRA argued that with enforceable regulation and proper oversight, the industry could expand significantly, creating skilled jobs and generating high-value secondary materials at home instead of losing them overseas.

Shredding tyres reduces environmentally harmful disposal and unlocks new value streams. Shredded tyres are strategic feedstock for sustainable aviation fuel, advanced continuous pyrolysis, recovered carbon black for new tyre manufacturing and rubberised asphalt for long-life roads. The TRA urged immediate regulatory action to stop uncontrolled exports and activate dormant domestic processing capacity without further delay.

Peter Taylor OBE, Secretary General, Tyre Recovery Association, said, “The Environment Agency’s transparency is very welcome, but the figures are an indictment of those tyre export brokers who continue to operate without conscience. To see a compliance rate of just 1.3 percent is ultimately depressing, these measures are a long way off having any meaningful impact.

“New measures need to be introduced so that EA can fulfil their statutory duty; until then, the export chain simply continues to abuse their goodwill. We must face the hard reality. Shred is the only immediate route to a circular economy and sustainable future for British operators. Unless we mandate that tyres must be mechanically processed into shred before they leave our shores, we will continue to fuel pollution abroad while our domestic recycling assets wither.

“Our neighbours and competitors are realising the opportunity from secondary materials. We continue to export the UK’s future in the back of shipping containers, while the rest of the world builds a circular economy. If the UK does not move to a shred-only mandate, we will be left behind.”

Pirelli P Zero Trofeo RS Crowned World’s Fastest Tyre By Tyre Reviews

Pirelli P Zero Trofeo RS Crowned World’s Fastest Tyre By Tyre Reviews

Pirelli has claimed the top position in a recent ranking of the world’s fastest road-legal track tyres, according to the Tyre Reviews platform. The comparison, which evaluated four products available in Europe and North America, crowned the P Zero Trofeo RS as the pinnacle of Pirelli’s road range. The tyre integrates technological solutions derived from the Italian company’s 120 years of motorsport experience at the highest levels.

During dry handling tests, the P Zero Trofeo RS set the fastest lap time and was described as clearly superior. Tester Jonathan Benson noted he had to recalibrate his braking points twice due to unexpectedly high grip levels. The tyre enabled quick and precise turn-in, earlier throttle application and immediate traction on corner exits, with the front axle delivering strong grip and confidence. It also ranked first in dry braking with the shortest stopping distance.

Consistency of performance under demanding conditions was another standout feature, confirming the product’s ability to maintain high performance over time. These results were reinforced by a separate test from Auto Bild Sportscars, which compared five road-legal semi-slick tyres. There, the P Zero Trofeo RS also secured first place with an ‘Exemplary’ rating thanks to best-in-class dry performance and long-distance consistency.

Designed for track use yet approved for road driving, the P Zero Trofeo RS was originally developed for original equipment and is now available on the replacement market. It brings Pirelli’s expertise from bespoke fitments for high-performance prestige and premium models to all customers. While conceived to maximise vehicle performance on the track, Pirelli engineers have also ensured a high level of safety on wet surfaces.

Sun Auto Continues Midwest Growth With Plaza Tire Opening And Checkpoint Acquisition

Sun Auto Continues Midwest Growth With Plaza Tire Opening And Checkpoint Acquisition

Sun Auto Network has expanded its footprint in the Midwest through two strategic moves: the opening of a new Plaza Tire Service in Owensboro, Kentucky, and the acquisition of two Checkpoint Tire & Service locations in Illinois.

The Kentucky addition marks the 89th Plaza Tire Service overall and the eighth within the state, broadening regional access to automotive care. Meanwhile, the Illinois acquisitions include one Checkpoint Tire & Service location and one Checkpoint Express Lube Center, bringing Sun Auto’s total presence in the state to 15 sites. The Checkpoint additions specifically introduce express oil changes and maintenance services, offering faster and more convenient options alongside complete vehicle care.

Both the Kentucky and Illinois locations now operate under Sun Auto’s Driver Commitment, which emphasises clarity, confidence and customer care. They also benefit from the company’s scaled network advantages, including a Price Match Guarantee, access to leading tyre brands, round‑the‑clock online appointment scheduling, digital vehicle inspections, nationwide warranties and a full range of services such as tyre replacement, alignments, brakes, batteries and preventative maintenance.

Rob Kingery, Regional Vice President, said, "Growth is focused on strengthening the markets we already serve and improving access to dependable automotive care. These additions build on that approach, bringing greater convenience and service capabilities to the communities we support."

Goodyear Racing Eagle Tyre Strategies Decide LMGT3 Battle At Imola Season Opener

Goodyear Racing Eagle Tyre Strategies Decide LMGT3 Battle At Imola Season Opener

Goodyear Racing Eagle tyres emerged as the central strategic battleground in the LMGT3 class during the FIA World Endurance Championship’s season-opening 6 Hours of Imola. The Italian circuit’s notably smooth asphalt led to unexpectedly low tyre degradation across the six-hour race, which allowed teams to experiment with varied tactical plans rather than following a single, predictable approach. Under this season’s increased tyre allocation rules, teams enjoyed greater flexibility, although not every squad chose to use its full supply.

The performance and consistency of the Goodyear Racing Eagle Medium compound proved decisive, with most teams minimising pit lane time by double- or triple-stinting their tyres. However, a minority of competitors opted for a contrasting strategy, fitting fresher Goodyear Racing Eagle tyres more frequently. Crucially, the durability of the Medium compound ensured that both approaches remained competitive, resulting in a wide array of live strategies unfolding simultaneously across the LMGT3 field.

The FIA World Endurance Championship resumes with the TotalEnergies 6 Hours of Spa-Francorchamps from 7 to 9 May 2026. Over the same weekend, Goodyear Racing Eagle tyres have also been in action at Kansas Speedway in the NASCAR Cup Series and NASCAR O’Reilly Auto Parts Series, as well as at Donington Park for the British Touring Car Championship season opener.

Stephen Bickley, Goodyear Endurance Programme Manager, said, “In the first half of the race, we saw several teams double stinting the unloaded left-hand side, but changing their right-hand side tyres at every stop. But as the race progressed, some teams began to double-stint both sides. This meant that teams that had only changed the right-hand side at the previous stop were onto their third stint with the left-hand tyres. Across the field, we saw some teams stop as little as five times during the race, and some as many as eight, emphasising the range of different strategies teams employed.”