Challenge Of Change And Business Strategy: Thinking Wide
- By PP Perera
- October 13, 2021
Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.
In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:
- Understand the change
- Plan the change
- Implement the change
- Communicate the change
Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:
- Lewin’s Change Management Model
- McKinsey 7S Model.
- Kotler’s Change Management Theory
- Nudge Theory
- ADKAR Theory
- Bridge’s Transition Model
- Kubler-Ross Five Stage Model
There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’.
Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”
Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.
Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.
The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come
. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive.
The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.
As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.
In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.
But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.
However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”
One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.
The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:
“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.”
Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20th Century, Albert Einstein, who once observed that:
“Insanity is doing the same thing over and over again and expecting different results.”
We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.
The author a Management Counselor from Sri Lanka
Ironman Tires Launches First 3PMSF-Certified All-Terrain Tyre
- By TT News
- November 19, 2025
Ironman Tires, a brand owned by Hercules Tire and Rubber Company, has officially launched the All Country AT-X, a new generation tyre designed to merge the capabilities of all-terrain and all-weather designs. This strategic expansion of its All Country line is positioned to deliver year-round performance for SUVs and light trucks, whether on paved roads or off-road adventures. The AT-X is now available at retail locations, effectively replacing the previous All Country A/T and AT2 models to strengthen the brand's standing in the competitive market.
Building upon the legacy of its predecessors, which collectively sold over 700,000 units annually, the All Country AT-X incorporates advanced design and compound technologies. A significant feature is its certification with the Three-Peak Mountain Snowflake symbol, guaranteeing reliable traction in severe snow conditions, a first for the brand in this category. The tyre’s development focused on key improvements, including superior snow traction, enhanced durability and more responsive on-road handling, all while upholding Ironman's core values of affordability and dependability.
The product lineup is comprehensive, with 27 of its planned 40 sizes available immediately and the remaining 13 scheduled for an early 2026 release. The AT-X offers two distinct tread patterns, both meeting the stringent winter performance standards without compromising on tread life or ruggedness. Key engineering enhancements include an optimised all-terrain tread for balanced on- and off-road performance, a next-generation all-weather compound and an aggressive sidewall design that boosts puncture resistance and provides a bold visual appeal. The tyre’s profile was strategically engineered through advanced modelling to promote stability and even wear.
Backing its robust construction is a substantial 50,000-mile (approximately 80,467 km) limited treadwear warranty, alongside a 60-month workmanship warranty and road hazard protection. The All Country AT-X is offered in T, Q, R and S speed ratings in a wide range of sizes to fit 15- to 20-inch rims, making it an accessible and versatile option for a broad spectrum of drivers seeking confident, all-season capability.
Keith Calcagno, Chief Strategy Officer, Proprietary Brands, American Tire Distributors, said, “The All Country AT-X represents a major step forward for Ironman’s product lineup. By combining all-weather versatility with all-terrain durability, the AT-X provides drivers the confidence to go anywhere, in any condition, all year long.”
Selwyn District To Lay New Zealand's First Rubber Road
- By TT News
- November 19, 2025
In a significant step for sustainable infrastructure, the Selwyn District in Canterbury is poised to conduct New Zealand's inaugural trial of a rubber road surface. According to Radio New Zealand, the trial is scheduled for early 2026 in Glentunnel on State Highway 77. This pioneering initiative represents a proactive move by the council to explore innovative solutions for its extensive roading network and reflects the council's commitment to investigating new technologies that can enhance performance and provide additional value.
Central to this venture is Treadlite NZ, the nation's sole supplier of recycled rubber granules specifically designed for pavement applications. The company's executive director, Brad Pearce, has confirmed their involvement, collaborating with a contractor to supply the material for the proposed trial. Pearce expressed his enthusiasm for the prospect of seeing recycled rubber improve the durability and functionality of roads across the country in the near future.
The rubber road project is just one of several innovations being pursued by Selwyn's infrastructure team. Other exploratory measures include the use of plastic grids in road rehabilitation to minimise excavation and an underground stormwater system, StormBrixx, which manages surface flooding in vulnerable areas. The council is also considering a novel contracting model where companies lease road lanes, creating a financial incentive to complete work quickly and efficiently. This drive for innovation occurs against a backdrop of managing one of the country's largest geographic road networks, which is facing pressures from high growth and increasing traffic loads.
While data indicates that Selwyn's roads are among the smoothest in New Zealand, the council acknowledges the ongoing challenge of maintaining surface conditions as its infrastructure ages. The upcoming trial in Glentunnel, facilitated by the specialized materials from Treadlite NZ, stands as a testament to the council's forward-thinking approach to extracting greater value and longevity from its critical assets.
Maxion Wheels All Set To Start Production Of Forged Aluminium Truck Wheels
- By TT News
- November 19, 2025
Maxion Wheels, the world’s leading wheel manufacturer, has officially confirmed its readiness to begin series production of forged aluminium truck wheels in January 2026. The announcement was made at the SOLUTRANS 2025 exhibition in Lyon, France. This production will be housed in a new, state-of-the-art 24,500-square-metre plant located in Manisa, Türkiye, which was developed as a joint venture with İnci Holding. The facility is now fully operational, featuring advanced machinery and an initial annual capacity of approximately 350,000 wheels, with a flexible design to accommodate future market growth.
The introduction of these wheels significantly expands Maxion's commercial vehicle portfolio, allowing the company to offer what it now considers the industry's most comprehensive product range. The new forged aluminium wheels will be available in high-demand sizes and finishes, engineered to meet the stringent requirements of OEMs and fleets across Europe and Türkiye for superior durability, performance and appearance.
Looking forward, the company is already developing a patented surface treatment designed to offer enhanced durability, improved corrosion resistance and easier maintenance. This innovative solution is currently undergoing laboratory and benchmarking tests, which have so far yielded highly promising results.
Mark Gerardts, CEO, Maxion Wheels, said, “Forged aluminium truck wheels represent a critical evolution in our strategy to deliver the most complete and innovative commercial vehicle wheel portfolio in the industry. Our steel wheels have set the benchmark – and our forged aluminium truck wheels will meet it with the same uncompromising quality and reliability.”
Mustafa Zaim, President of the Board of Maxion Inci and Maxion Jantas, said, “Our collaboration with Maxion Wheels combines global product expertise with local manufacturing excellence to deliver a new wheel line-up that redefines choice and quality for truck OEMs, fleet managers and drivers. This milestone is more than the start of production – it’s a commitment to innovation, safety and meeting the evolving needs of OEMs and fleets across Europe and beyond.”
- Apollo Tyres
- Kalinga Institute of Industrial Technology
- KIIT
- Industry-Academia Collaboration
- Tyre Technology
Apollo Tyres And KIIT Forge Pioneering Partnership On Tyre Technology Course
- By TT News
- November 18, 2025
Apollo Tyres Ltd and the Kalinga Institute of Industrial Technology (KIIT), Bhubaneshwar, are collaborating to incorporate a specialised ‘Tyre Technology’ module into the engineering curriculum. This initiative is unprecedented in India, representing the first time a tyre manufacturer and a technical institution have joined forces to formally integrate the science of tyre design and manufacturing into academic studies.
Apollo Tyres will be instrumental in developing the course, ensuring the syllabus and materials reflect the most current industry practices and technological advancements. Prof (Dr) Achyuta Samanta, Founder KIIT, KISS and KIMS, highlighted that this focus on the critical automotive component of tyres will equip future engineers with the practical knowledge to solve complex technological challenges.
The alliance is poised to offer students exceptional exposure to specialised fields and create transformative educational experiences, bridging the gap between theoretical learning and industrial application.
R Mahalakshmi, Chief Human Resources Officer, Apollo Tyres Ltd, said, “This strategic collaboration marks a significant milestone for the Indian automotive sector. By bringing tyre technology into mainstream engineering education for the first time, we aim to equip young engineers with future-ready skills and real-world exposure. Through internships and on-ground training at our facilities, students will gain hands-on experience with cutting-edge tyre design, manufacturing and testing, strengthening the talent pipeline for India’s mobility future.”
Prof (Dr) Saranjit Singh, Vice Chancellor, KIIT-DU, said, “In the fast-growing demand for a market ready workforce, it is imperative that Industry and Academia work closely together to develop quality tech talent. Being one of the leading technology universities, we have a strong intellectual capital and talent base to partner with industry in bridging the talent gap and nurturing future-ready digital professionals. The introduction of co-branded specialisation, ‘Tyre Technology’, will definitely give our students a new scope for innovation and edge over others.”

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