Change and impermanency is the common denominator of all phenomena and processes in nature, which include human activities as well. Heraclitus, the 5^th Century BC Greek philosopher, has said that no man can step into the same river twice. This statement from Heraclitus means that the world constantly changes and that no two situations are exactly the same. Just as water flows in a river, one cannot touch the exact same water twice when one steps into a river. This view has been affirmed by Lord Buddha around the same period.

In fact, the challenge of change can be considered as the key driver in all the human endeavours across history and the main motivating factor of business strategies that have evolved through the four industrial revolutions spanning form the mid-18^th century to the present day of mass digitalisation. The four principles of change management at any level – be it personal, family, workplace, company or a country – are:

• Understand the change
• Plan the change
• Implement the change
• Communicate the change

Some of the significant contributors to the management of change which resulted in the emergence of new approaches and working models that became popular during the past 50 years can be enumerated as:

• Lewin’s Change Management Model
• McKinsey 7S Model.
• Kotler’s Change Management Theory
• Nudge Theory
• ADKAR Theory
• Bridge’s Transition Model
• Kubler-Ross Five Stage Model

There are many schools of thought around managing organisational change, but there's one thing that's clear. Change managers need to structure their organisational changes and need to avoid 'ad hoc' change management. They need to look at organisational change from a programmatic perspective, leverage subject matter experts around the impacts of change and look at the ‘change beyond the change’. 

Corporate change has always been associated with leadership, and Jack Welch, the master of transformational leadership, has once quoted that “good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.”

Notwithstanding the tremendous utility value of these approaches, I have witnessed the beginning, growth, decline and final exit of some great business empires in Sri Lanka, which could not survive up to the third generation. Similarly, there are exemplary business organisations, the roots of which can be traced back in history to a single person who started with a few rupees and later developed in to corporate giants that are thriving through the third generation. It is therefore apparent that there are no hard and fast norms or standard ground rules, but an emerging factor is the importance of the people at all levels, despite the benefits of automation and digitalisation. Success and failure episodes are abundant throughout the world and corporate graveyards are cluttered with casualties.

Change and business strategy are always closely interlinked without clear boundaries. The ‘Art of War’ – which is attributed to the ancient Chinese military strategist Sun Tzu (around 5^th century BC) – remains the most influential strategy text in East Asian warfare and has influenced both Eastern and Western military thinking, business tactics, legal strategy, lifestyles and beyond.

The Covid-19 outbreak, which started around two years ago and developed in to a devastating pandemic, has brought about years of change in the way companies in all sectors and regions do business. The entire world scenario which we currently witness is reminiscent of the opening paragraph of ‘A Tale of Two Cities’, an 1859 historical novel by Charles Dickens.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
 

The Coronavirus has rapidly made ‘business as usual’ a phrase from the distant past. There is no ‘usual’ in this uncertain time. But organisations that outmanoeuvre uncertainty create a resilience they can count on, irrespective of the changes that come

. We’ve all changed the way we operate during the Covid-19 crisis. Some changes were forced on us, while others represent the height of innovation in a crisis. There’s been a reset of the workforce and work itself, a reset of the employer/employee relationship and a reset of the business ecosystem. For most of them, the business impact of the pandemic has been negative; for some, positive. 

The pandemic may have wiped our strategy slate clean (or at least it feels that way), but we have also garnered invaluable experience. Now it’s time to bring together our executive team and use those lessons to reconfigure the business and operating models for a new reality. It appears that in addition to the conventional 3Rs (reduce, reuse and recycle), with respect to resource consumption and sustainability, a set of new 3Rs, namely respond, recover and renew, has emerged during the Covid-19 crisis.

As we shift from response to recovery, the key for senior leaders is to make strategic decisions that will lead them to a renewed future state, however paralysing the uncertain outlook may seem. We can borrow a leaf from the strategy and tactics of the Covid-19 virus itself in learning how to adapt for survival by adopting new paradigms, namely producing more virulent strains such as the Delta variety.

In the absence of a 100 percent effective vaccine or cure for Covid-19, any rebound in business activity could easily be followed by another round of response, recover, renew; so the imperative is to absorb lessons learned quickly and build sustainable changes into business and operating models.

But first, we need to determine exactly where and how the crisis has stretched and broken our existing models, and where the risks and opportunities lie as a result. When talking about risks and opportunities, I cannot help going back to the basics of ISO 9001:2015 Quality Management System (QMS) requirements which expect a company to evaluate the external and internal issues (Clause 4.1), expectations of interested parties (4.2), determining the risks and opportunities (6.1) and planning for change (6.2). In some of the companies that I happen to audit, the priority given to these is at a minimum or no priority given at all apart from stagnant records which do not show any objective evidence of monitoring and review.

However, one important factor we have to consider is that everyone – irrespective of whether it is an individual, family unit, organisation or a country – is on various stages of their unique learning curves, and the strategic horizons have drastically become shorter. Business and strategy planning is no longer an elite task shrouded with mystery and confined to the corporate managers only in their air conditioned rooms but a task to be accomplished in consultation with those who are finally going to implement the strategies and plans. While the Japanese Genba (the actual place) approach is more than 50 years old, it is mostly confined to operational levels, which is rather unfortunate. This crisis has created an opportunity to reset some of our goals and ambitions; it’s time to ask: “As we recover from this crisis, do we want to be different, and if so, how?”

One can see that many companies are in the recovery mode at the moment and trying to do damage control based on profit motive, which is understandable. The entire social, cultural and ethical models and paradigms have changed drastically, and the entrepreneurs need to realise that they are no longer operating in the pre-Covid era. Drastic changes have occurred in the entire supply and value chains with changing customer preferences.

The following quote attributed to many, including Eleanor Roosevelt, a former First Lady of United States, is appropriate to be cited here:

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened.” 

Change and impermanency is a fact of life, more so today, and if we do not change, change will change us. After all, it was the mathematical genius of the 20^th Century, Albert Einstein, who once observed that:

“Insanity is doing the same thing over and over again and expecting different results.”

We can’t keep doing the same thing every day and expect different results. In other words, we can’t keep doing the same workout routine and expect to look differently. In order for our life to change, we must change – to the degree that we change our actions and our thinking, to the degree that our life will change.

The author a Management Counselor from Sri Lanka

Comments (0)

ADD COMMENT

Link Copied!

The Tire Industry Project (TIP) has appointed Dr Willie Peijnenburg to its external Assurance Group (AG), an independent advisory committee that guides the organisation's research programs.

Dr Peijnenburg serves as Professor of Environmental Toxicology and Biodiversity at Leiden University in the Netherlands and works as a Senior Researcher at the Dutch National Institute for Public Health and the Environment (RIVM).

His academic work covers environmental risk assessment, ecotoxicology, predictive modelling and the behaviour of emerging contaminants in ecosystems. He joins five other independent members on the committee.

"Questions around environmental emissions, chemical safety and the sustainability of mobility systems are becoming increasingly important. I was drawn to TIP’s Assurance Group by the opportunity to contribute to conversations that have real-world relevance. I look forward to working with fellow Assurance Group members to support robust, transparent science and evidence-based decision-making." said Dr Peijnenburg.

The organisation also announced the departure of committee members Dr John Spengler of the Harvard TH Chan School of Public Health and Dr Iseult Lynch of the University of Birmingham, noting their contributions to the research oversight body.

Comments (0)

ADD COMMENT

Link Copied!

Axens, a global process technology leader in refining, petrochemicals and circular economy applications, has been chosen by a US-based investor and project developer to supply a Process Design Package for a hydroprocessing unit. This unit is engineered to process 100 percent tyre pyrolysis oil (TPO), marking a significant step in alternative feedstock upgrading.

The broader project encompasses a local end-of-life tyre valorisation facility that integrates pyrolysis technology alongside the TPO-upgrading hydroprocessing unit. The operation will yield low-sulphur fuel for the domestic market, capped at a maximum sulfur content of 500 ppm. Currently in the FEED phase, the project anticipates a Final Investment Decision in 2027. Axens tailored the design package to meet specific product quality targets and site conditions, drawing on its hydroprocessing expertise and catalyst portfolio to enhance operational performance and product quality.

The developer's selection of Axens hinged on the company's extensive experience with hydroprocessing and upgrading projects involving alternative feedstocks. Axens' track record includes over 300 proven hydroprocessing references globally, covering applications such as Distillate Hydrotreating (Prime-D), Waste Lube Recycling (Revivoil) and Waste Plastic Pyrolysis Oil Hydroprocessing (Rewind Mix). The client particularly valued Axens' capacity to tackle TPO processing challenges and impurity management, alongside its proven project delivery capabilities as an experienced technology licensor.

The initiative delivers economic advantages while addressing a mounting waste management issue. By converting end-of-life tyres into valuable products, it fosters more resource-efficient value chains and supports local economic objectives through the production of transportation fuels.

Jean-Luc Nocca, Executive Vice-President Commercial Business Division, said, "This project highlights the growing interest in converting end-of-life tyres into valuable transportation fuels through robust and reliable upgrading technologies. We are proud to support our client with a tailored process design package that builds on Axens’ proven ability to address the specific challenges associated with tyre pyrolysis oil. This selection reinforces the versatility of our technologies in enabling circular economy solutions while delivering products that meet market and environmental requirements."

Comments (0)

ADD COMMENT

Link Copied!

Wallace Instruments has launched Wallace Instruments West Africa, a new Abidjan-based entity extending the UK materials testing equipment maker’s support for natural rubber producers across the region. The operation places servicing, calibration, spare parts and technical expertise closer to an established West African customer base that depends on Wallace instruments for plasticity, PRI and viscosity testing. The move is intended to shorten turnaround times and foster lasting local relationships.

Côte d’Ivoire, West Africa’s foremost natural rubber producer, ranks among the world’s leading exporters of technically specified rubber (TSR), supplying tyre and rubber product manufacturers globally, including the Americas. Properly maintained and calibrated instruments generate consistent, traceable results at source, strengthening confidence in shipment quality throughout the supply chain.

The Abidjan facility will feature a laboratory and training centre where customers can observe Wallace equipment in action and receive hands-on testing and technical guidance. Technicians trained by Wallace will use OEM calibration kits for fully compliant work, while customs-cleared spare parts stocks will cut lead times. An exclusive local partner will also provide servicing and calibration for other plantation and processing equipment across West Africa.

Chris Norval, Managing Director, Wallace Instruments, said, "Our aim is to bring trusted, traceable quality measurement closer to natural rubber production. Establishing Wallace Instruments West Africa helps our customers maintain reliable testing and strengthen quality control while giving the wider supply chain greater assurance in the test data. We're excited to be building our team locally and look forward to growing with the region."

Comments (0)

ADD COMMENT

Link Copied!

A new Bridgestone report released ahead of Tyre Safety Month 2026 reveals a troubling gap between UK motorists’ stated safety priorities and their actual tyre maintenance habits. While two-thirds of drivers rate safety as extremely important when replacing tyres, nearly half only think about their tyres once a year, and almost a third continue driving on them until an MOT failure forces action.

The manufacturer’s survey of 2,000 motorists found that 47 percent check their tyres only when an MOT is due, while 31 percent wait until being told their car will fail. One in five drivers admits to buying potentially deadly part-worn products despite being warned of the risks. Three in five motorists never check their tyres at all, even though 87 percent claim to know how to do so.

These findings arrive alongside TyreSafe estimates that 6.1 million tyres on UK roads are illegal or dangerously worn at any given time, typically because tread depth falls below the 1.6 mm legal limit. Department for Transport figures show that people killed or seriously injured in collisions involving illegal, defective or underinflated tyres rose from 169 in 2024 to 201 in 2025.

Bridgestone has conducted thousands of complimentary tyre checks across the UK over the past year and runs its Be a Bridgestone Road Safety Hero campaign, which offers drivers practical guidance on tread depth, pressure and tyre condition. The company also advocates mandatory tyre replacement as a penalty for driving on illegal tyres, a stance supported by 30 percent of survey respondents.

Helen Roe, Senior Manager for Brand, Events, Product and Digital Marketing, described the research as a timely reminder of the need to educate motorists. She noted that while drivers recognise tyre safety as the most important purchase factor, life-saving checks still are not happening, possibly because tyres remain an afterthought or because drivers lack confidence in performing them. She emphasised that tyres are the only contact points with the road and that part-worn products carry unknown histories and potential damage.

Bridgestone urges drivers to check pressures monthly when tyres are cold, inspect surfaces for lumps, bulges, cuts and cracks and verify tread depth exceeds 1.6 mm using a gauge or the 20p test. Motorists uncertain about their tyres should seek a qualified professional, with many garages offering free checks. The company says its community campaigns, educational resources and retailer partnerships aim to make correct safety decisions easier and to highlight how essential well-maintained tyres are to preventing accidents and saving lives.

Comments (0)

ADD COMMENT

Link Copied!