Every business strives to become a great-place-to-work and employee satisfaction survey is a powerful tool that Human Resource Managers use to understand the level of satisfaction of the employees. Typically, employees fill out a review describing their job, the workplace environment and the company as an employer over the past year. Usually, these surveys are developed and administered by company’s personnel department. But, if needed, there are professional services like www.GreatPlacetoWork.com who help companies survey their employees, and, when appropriate, certify companies as “Great Place to Work,” along with comparative ranking against other similar businesses. 

One of the many better-known surveys is Forbes annual list of the “World’s Best Employers.” For the latest survey, Forbes partnered with market research firm Statista to compile their fourth-annual 2021 ranking by surveying 160,000 full-time and part-time workers from 58 countries for businesses with operations in multiple nations or regions. The surveys are anonymous, allowing participants to openly share their opinions. The respondents were asked to rate their willingness to recommend their own employers to friends and family. They were asked to evaluate other employers in their respective industries that stood out either positively or negatively. They were also asked to rate their satisfaction with their employers’ Covid-19 responses, and score their employers on its image, economic footprint, talent development, gender equality and social responsibility. The final list comprised of 750 multinational and large corporations headquartered in 45 countries.

The United States dominated the list with 247 employers, followed by Europe with 224 and Asia + Oceania with 208. South Korea’s Samsung was ranked No. 1, followed closely by American Amazon and IBM at No. 2 and No. 3, respectively. Unsurprisingly, employees of IT, software and telecommunications organizations, which have seen business grow and were able to shift to working remotely more easily, tended to rate their companies more positively than workers of travel and leisure or transportation companies. Respondents from Colombia and Brazil were also much more satisfied with their employers’ handling of the pandemic than those from Japan, Singapore, South Korea or Italy.

Unique perks help higher ranking

There were some notable benefits that made employees very happy. Hewlett Packard company offered its employees a host of additional unusual perks during the pandemic. The U.S. company allowed everyone who faced a pandemic-related financial hardship to apply to receive up to $10,000,   gave access to physicians during office hours, free cooking classes and homeschooling/tutoring for children. German company Siemens, ranked 9^th on the list, embraced the remote-work lifestyle permanently, announcing that its employees can telecommute two or three days a week even after the pandemic ends. CISCO India sought to support employees, with a 24/7 hotline for its 10,000 employees in the country, connecting them to medical professionals who could provide advice and assistance in getting them quality care.

Sad reality

The well-known employee satisfaction surveys and employer rankings all involve white-collar workers. These employees work in nice environment, are generally treated well, but often expect even more from employers. There have been stories about large tech companies that provide free snacks and food, but employees still complain about not having more varieties of free food available! I suppose there is no need to conduct employee satisfaction survey for government employees. They have the best job security, great benefits, and some may allege, poor efficiency.  During the height of the pandemic in USA, 22 million private jobs were lost, but not a single government worker was laid off!

Unfortunately, we rarely, if ever, come across such surveys for workers in businesses like coal mines, metal casting, rubber molding, to name a few. In such industries, employees toil under extremely harsh conditions. These are the workers whose job satisfaction should be our top priority. (TT)

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Yokohama Rubber Co., Ltd. has been recognised as a Supplier Engagement Leader in CDP's 2024 assessment, achieving the highest rating for its efforts in collaborating with suppliers to address climate change.

CDP, a global environmental nonprofit, evaluates companies based on governance, targets, Scope 3 emissions, risk management and supplier engagement. This marks Yokohama Rubber’s third consecutive year and sixth overall time receiving top honours in CDP’s climate change evaluation.

Committed to achieving net-zero CO₂ emissions from its operations by 2050, the company has actively worked to reduce its environmental impact across the supply chain. Since 2013, it has disclosed Scope 3 emissions and implemented the Yokohama Green Procurement Guidelines to encourage sustainable material sourcing. Through annual CSR briefings, Yokohama Rubber engages suppliers in its carbon neutrality initiatives, fostering cooperation to lower emissions throughout the supply chain.

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Hankook Tire has published its 16th annual ESG Report for 2024/25, detailing its sustainability achievements and future strategies aligned with its global ESG vision focused on Eco Value Chain, Sustainable Products and Responsible Engagement. The report adopts a comprehensive framework that evaluates social, environmental and financial impacts in line with the European Sustainability Reporting Standards (ESRS), emphasising enhanced biodiversity disclosures compliant with international guidelines like the TNFD.

Key focus areas include eight major management priorities such as climate action, resource efficiency, human rights and innovation. Hankook Tire is also strengthening its response to global ESG regulations, including the EU Deforestation Regulation (EUDR), through a dedicated committee overseeing natural rubber supply chain management.

To support sustainable growth, the company has an ESG Committee under its Board of Directors, operational since 2021. It is also driving circular economy initiatives, such as commercialising Korea’s first tyre using chemically recycled PET fibre and mass-producing EV tyres with 77 percent ISCC PLUS-certified sustainable materials.

Beyond environmental efforts, Hankook Tire engages in social initiatives, including biodiversity conservation, employee development and community partnerships. Its long-term commitment to sustainability dates back to 2009, with milestones like the 2018 sustainable rubber policy and the 2023 board performance evaluations to enhance governance transparency.

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ZC Rubber has successfully commenced production of its first all-terrain vehicle (ATV) tyre at its Indonesian subsidiary, PT. Matahari Tire Indonesia (MTI), marking a strategic expansion into specialised mobility segments.

MTI’s state-of-the-art factory, covering 500,000 square metres, is strategically located in a region rich in natural rubber resources. Equipped with advanced digital technology and staffed by a highly skilled workforce, the facility is poised to meet the growing demand for high-quality tyres in both local and international markets, including the United States.

ZC Rubber’s investment in Indonesia provides access to vital raw materials and strengthens its global supply chain. The facility is poised to serve both local needs and support ZC Rubber’s international market expansion, reinforcing the company’s commitment to innovation, quality, and sustainable development.

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South Korean tyre maker achieves second consecutive quarterly revenue record despite raw material pressures

South Korean tyre manufacturer NEXEN TIRE reported record quarterly revenue for the second consecutive period on Thursday, posting consolidated sales of 804.7 billion won in the second quarter as increased European production capacity and recovering US demand offset global automotive sector uncertainties.

The company’s operating profit reached 42.6 billion won in the three months to June, remaining stable from the previous quarter despite ongoing pressure from elevated raw material costs that began in late 2024.

The strong performance was primarily attributed to enhanced production following the completion of Phase 2 expansion at NEXEN TIRE’s Czech Republic facility, combined with targeted regional sales strategies that secured key supply volumes across both original equipment and replacement market segments.

US sales strengthened further in the second quarter, building momentum from the first-quarter recovery after experiencing a temporary decline in the latter half of 2024. Expanded retail distribution partnerships supported the improvement, the company said.

In the Asia-Pacific region, Australia and Japan delivered record sales volumes, driven by continued investment in distribution network development.

Ocean freight costs provided some margin relief, though the company continued to face headwinds from raw material price increases that began in late 2024. However, NEXEN TIRE expects improved profitability in the second half as key input costs have been trending downward since early 2025.

During the first six months of 2025, the tyre maker began supplying original equipment tyres for 11 vehicle models, including the Hyundai NEXO, Kia EV4 and TASMAN, whilst deepening partnerships with global automakers, including premium brands.

The company said it would implement gradual price adjustments in the US market in response to recent tariff policy changes, focusing on expanding high-margin products and strategically reallocating global supply volumes to mitigate profitability risks.

“Despite persistent macroeconomic challenges, NEXEN TIRE achieved record-breaking sales for two consecutive quarters by maintaining balanced growth across both OE and RE segments,” said Chief Executive John Bosco (Hyeon Suk) Kim. “We will continue to reinforce our global competitiveness through strategic partnerships and region-specific initiatives.”

NEXEN TIRE has been building brand awareness through localised marketing efforts across North America, Europe, the Middle East, and the Asia-Pacific regions whilst expanding its retail presence through strategic distributor partnerships.

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