EMPLOYEE SATISFACTION SURVEY

EMPLOYEE SATISFACTION SURVEY

Every business strives to become a great-place-to-work and employee satisfaction survey is a powerful tool that Human Resource Managers use to understand the level of satisfaction of the employees. Typically, employees fill out a review describing their job, the workplace environment and the company as an employer over the past year. Usually, these surveys are developed and administered by company’s personnel department. But, if needed, there are professional services like www.GreatPlacetoWork.com who help companies survey their employees, and, when appropriate, certify companies as “Great Place to Work,” along with comparative ranking against other similar businesses. 

One of the many better-known surveys is Forbes annual list of the “World’s Best Employers.” For the latest survey, Forbes partnered with market research firm Statista to compile their fourth-annual 2021 ranking by surveying 160,000 full-time and part-time workers from 58 countries for businesses with operations in multiple nations or regions. The surveys are anonymous, allowing participants to openly share their opinions. The respondents were asked to rate their willingness to recommend their own employers to friends and family. They were asked to evaluate other employers in their respective industries that stood out either positively or negatively. They were also asked to rate their satisfaction with their employers’ Covid-19 responses, and score their employers on its image, economic footprint, talent development, gender equality and social responsibility. The final list comprised of 750 multinational and large corporations headquartered in 45 countries.

The United States dominated the list with 247 employers, followed by Europe with 224 and Asia + Oceania with 208. South Korea’s Samsung was ranked No. 1, followed closely by American Amazon and IBM at No. 2 and No. 3, respectively. Unsurprisingly, employees of IT, software and telecommunications organizations, which have seen business grow and were able to shift to working remotely more easily, tended to rate their companies more positively than workers of travel and leisure or transportation companies. Respondents from Colombia and Brazil were also much more satisfied with their employers’ handling of the pandemic than those from Japan, Singapore, South Korea or Italy.

Unique perks help higher ranking

There were some notable benefits that made employees very happy. Hewlett Packard company offered its employees a host of additional unusual perks during the pandemic. The U.S. company allowed everyone who faced a pandemic-related financial hardship to apply to receive up to $10,000,   gave access to physicians during office hours, free cooking classes and homeschooling/tutoring for children. German company Siemens, ranked 9th on the list, embraced the remote-work lifestyle permanently, announcing that its employees can telecommute two or three days a week even after the pandemic ends. CISCO India sought to support employees, with a 24/7 hotline for its 10,000 employees in the country, connecting them to medical professionals who could provide advice and assistance in getting them quality care.

Sad reality

The well-known employee satisfaction surveys and employer rankings all involve white-collar workers. These employees work in nice environment, are generally treated well, but often expect even more from employers. There have been stories about large tech companies that provide free snacks and food, but employees still complain about not having more varieties of free food available! I suppose there is no need to conduct employee satisfaction survey for government employees. They have the best job security, great benefits, and some may allege, poor efficiency.  During the height of the pandemic in USA, 22 million private jobs were lost, but not a single government worker was laid off!

Unfortunately, we rarely, if ever, come across such surveys for workers in businesses like coal mines, metal casting, rubber molding, to name a few. In such industries, employees toil under extremely harsh conditions. These are the workers whose job satisfaction should be our top priority. (TT)

Comments (0)

ADD COMMENT

    Vredestein Becomes Official Sleeve Sponsor For AS Monaco Football Club

    Vredestein Becomes Official Sleeve Sponsor For AS Monaco Football Club

    Apollo Tyres Ltd has secured a one-season shirt-sleeve sponsorship agreement with AS Monaco, one of French football's most successful clubs, to increase awareness for its premium Vredestein brand.

    This partnership will leverage Ligue 1's ranking as the fifth most watched football league in the world to raise awareness of Vredestein's award-winning products among a large audience in France and abroad. On November 22, AS Monaco's home league game against Brest will have the new sleeve branding for the first time. The Vredestein brand will be heavily promoted at Stade Louis-II for the 2024–2025 season, including on player sleeves and LED screens around the field. Exclusive social media initiatives will further help make the brand prominent, reaching a large and interested audience.

    Yves Pouliquen, Vice President – Commercial, Europe, Apollo Tyres, said, “This partnership is an exciting opportunity to strengthen Vredestein’s presence in one of our key markets. AS Monaco’s rich history and commitment to excellence mirror our focus on performance and innovation. We look forward to building a successful relationship with the club and celebrating its achievements this season.”

    Thibaut Chatelard, Marketing and Revenue Director, AS Monaco, said: “We are delighted to welcome Apollo Tyres and its Vredestein brand to the family of AS Monaco partners. This collaboration makes sense in view of the values we share, such as the constant pursuit of performance and excellence. There’s no doubt that this new support will be precious for the rest of our season, which promises to be thrilling.”

    Comments (0)

    ADD COMMENT

      Nexen Tire Launches N´Blue S Summer Tyre

      Nexen Tire Launches N´Blue S Summer Tyre

      Nexen Tire, a leading global tyre manufacturer, has launched the Nexen N´Blue S tyre, adding to its range of summer tyres and providing drivers with advanced safety, energy efficiency and superior driving stability in wet and dry conditions.

      Developed using highly dispersed silica and equipped with an optimised structural design, the Nexen N´Blue S tyre provides reduced road noise and improved driving stability. The tyre features an innovative tread compound, formulated with hydrophilic fillers and microstructure-controlled polymers, and provides lower rolling resistance and exceptional dry and wet grip. The tyre also excelled in test results by demonstrating an 11 percent improvement in wet braking distance compared to its predecessor.

      Apart from providing excellent performance, the Nexen  N´Blue S also scores high on the sustainability index. The tyre provides an eco-friendly solution for environmentally conscious drivers by minimising fuel consumption and CO2 emissions. The Nexen N´Blue S summer tyre is available in 58 sizes, which makes it compatible with different types of vehicles.

      Comments (0)

      ADD COMMENT

        Kumho Tire Vietnam To Expand Investment Project In Binh Duong Province

        Kumho Tire Vietnam To Expand Investment Project In Binh Duong Province

        Kumho Tire Vietnam Co., Ltd. is all set to expand its investment project in Binh Duong province of Vietnam, with the phase 3 of expansion commencing in early 2025. This was discussed at a recent meeting between Vo Van Minh, Deputy Secretary of the Provincial Party Committee and Chairman of the Provincial People's Committee (PPC), and Kim Hyun Ho, General Director of Kumho Tire Vietnam Co., Ltd.

        The meeting was held on 13 November at the Administrative Centre of Binh Duong province, as per an official statement. Apart from the company’s investment till date and the planned investment for phase 3, the two also discussed about the challenges and obstacles regarding procedures and processes to have more land funds to expand the manufacturing plant, along with taking measures to tackle the obstacles. Kim Hyun Ho also conveyed to the PPC Chairman that Kumho Tire Vietnam Co., Ltd. belongs to South Korea's Kumho Tire Group and is currently ranked 10th in the car tyre manufacturing industry.

        The company had invested in a tyre manufacturing plant in My Phuoc 3 Industrial Park in 2007 with a total initial investment of USD 308 million, which was supplemented by another USD 300 million in 2021. This extended the factory scale to six hectares and increased the production capacity to 12.5 million tyres annually. With the expansion in early 2025, the company will raise its total investment to USD 908 million and increase the factory's production capacity to 17 million tyres annually. The expanded capacity is expected to be operational by early 2026.

        Comments (0)

        ADD COMMENT

          Yokohama-ATG Expands Galaxy MFS 101 SDS Range With White, Non-Marking Forklift Tyres

          Yokohama-ATG Expands Galaxy MFS 101 SDS Range With White, Non-Marking Forklift Tyres

          Yokohama-ATG, a leading manufacturer of all-terrain and off-the-road tyres, has expanded its Galaxy MFS 101 SDS range of forklift tyres with the launch of white, non-marking tyres.

          The Galaxy MFS 101 SDS range consists of puncture-proof SDS tyres with extended wear limits designed for high-intensity working shifts and long durability. These are premium, solid rubber tyres developed for tough demands, a long service life and high driving comfort. The addition of white, non-marking tyres is specifically aimed at clean working environments.

          Marked by a 3-stage construction process, the forklift tyres feature reduced heat build-up, effective shock absorption and minimised vibrations. The pattern design guarantees a smooth ride and good steerability thanks to its continuous centre lug and circumferential grooves. Furthermore, the flat walls and wide flat profile offer excellent stability when using a forklift for vertical stacking. The tyres are also equipped with anti-slip steel beads for improved rim fitment

          In a case study on a CAT 2.5-tonne forklift that was used for handling heavy pallets on asphalt, the Galaxy MFS 101 SDS outshone the competitors with impressive performance. The tyre delivered an approximate 900 working hours before replacement against competitors’ 500 working hours.

          Comments (0)

          ADD COMMENT