As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

Comments (0)

ADD COMMENT

Link Copied!

Yokohama Rubber has announced that it will supply ADVAN racing tyres for a newly developed BMW M Motorsport entry set to compete in this year’s Nürburgring 24-Hour Race and the Nürburgring Langstrecken-Serie (NLS). As an official partner of BMW M Motorsport, the company is supporting the BMW M3 Touring 24H, a vehicle designed specifically for the Nürburgring circuit and built with fans in mind.

This special model shares its technical foundation with the BMW M4 GT3 EVO but is constructed using the body shell of the BMW M3 Touring. It measures 200 millimetres longer and stands 32 millimetres taller than its GT3 counterpart, including the rear wing. Despite these dimensional differences, the mechanical specifications of both vehicles remain identical. The car will compete in the SPX class, a category dedicated to high-performance experimental vehicles and concept cars with unique modifications that do not conform to other classifications. This class plays a key role in testing and refining new automotive technologies.

Yokohama’s renewed involvement with BMW M Motorsport at the Nürburgring marks a significant return, as the two last collaborated at this event between 1980 and 1990, a period during which they secured two overall victories. This season represents their first partnership at the track in nearly four decades. In addition to supplying tyres for the BMW M3 Touring 24H, Yokohama will also equip the BMW M4 GT3 EVO, which is entered in the SP9 class for GT3-spec production vehicles.

Beyond its work with BMW, Yokohama Rubber will provide tyres to several leading teams participating in both the Nürburgring endurance series and the iconic 24-hour race, further extending its presence in one of the world’s most demanding motorsport events.

Comments (0)

ADD COMMENT

Link Copied!

Hankook Tire is all prepped up to spotlight its technological leadership on an international platform as a key sponsor during the TGL 2026 playoffs. The doubleheader Semifinals are set for 17 March 2026 at Florida’s SoFi Center. As the league’s first Official Tyre Partner and a Founding Partner, Hankook has elevated its brand visibility across 150 global markets. Through its association with high-tech sports entertainment and TGL’s six teams – featuring PGA Tour stars like Tiger Woods and Rory McIlroy – the company has created an immersive brand experience that merges innovation with elite competition.

The semifinal round brings together the top four regular-season finishers. The opening match pits the second-seeded Los Angeles Golf Club against the third-seeded Atlanta Drive GC. These two teams have built a competitive history, each claiming one victory against the other over the last two seasons. Atlanta has excelled in Singles sessions, driven by strong outings from Billy Horschel and Chris Gotterup. Meanwhile, Los Angeles has gained an edge in Triples play thanks to the consistency of Collin Morikawa and Justin Rose. How each side adapts to the alternating formats will likely shape the outcome.

The second semifinal features a compelling clash between the top-seeded Boston Common Golf and the fourth-seeded Jupiter Links GC. Boston, powered by standout performances from Keegan Bradley and Rory McIlroy, secured the most regular-season wins and earned the top seed after missing the playoffs last year. Jupiter Links, making its first semifinal appearance, has leveraged ‘The Hammer’ scoring system effectively in Season 2. Max Homa and Kevin Kisner lead the league in Singles Holes Won, highlighting the team’s balanced strength. With TGL co-founders Woods and McIlroy at the helm of opposing teams, this matchup has captured the attention of the golf world.

The winners will move on to the Finals on 23 and 24 March 2026. The championship round will follow a best-of-three structure, with the victor claiming the SoFi Cup and the 2026 title.

Comments (0)

ADD COMMENT

Link Copied!

Kimi Antonelli secured his maiden Formula 1 victory at the Chinese Grand Prix, becoming the first Italian driver to win a race since Giancarlo Fisichella in 2006. The Mercedes driver, who had already made history as the youngest-ever pole sitter, successfully converted his qualifying success into a race win. A key element of his triumph was the management of the Pirelli tyre compounds as he and the team opted for a one-stop strategy that proved highly effective.

The race began with an intense battle between the Ferraris and Mercedes, reminiscent of the season opener. However, Antonelli maintained his composure and used the restart following an early Safety Car to build a decisive advantage. While his rivals, including teammate George Russell and both Ferrari drivers, fought amongst themselves and lost precious time, Antonelli steadily extended his lead. Even after Russell managed to clear the Ferraris, Antonelli controlled the gap to secure victory, despite a minor error in the closing laps.

The Mercedes drivers executed their one-stop strategy flawlessly, starting on the medium Pirelli compound before switching to the hards under the Safety Car on lap 10. This approach was also adopted by the Ferrari duo and Oliver Bearman, who finished an impressive fifth. In contrast, Isack Hadjar employed a different tyre strategy. After a spin on the opening lap, he pitted for hards, then took advantage of the Safety Car to take another set of hards, which carried him to eighth place and valuable points for his team.

Lewis Hamilton completed the podium in third, finishing just ahead of his Ferrari teammate Charles Leclerc. The championship now heads to Japan for the next round at the renowned Suzuka circuit in two weeks. In support race action, Emma Felbermayr claimed victory in the second F1 Academy race in China, moving to the top of the standings ahead of Alisha Palmowski, who finished second ahead of Payton Westcott.

Dario Marrafuschi, Pirelli Motorsport Director, said, “Firstly, I would like to congratulate Kimi Antonelli on his first Formula 1 victory. It has been exactly 20 years since an Italian driver last triumphed in a Formula 1 Grand Prix, and this historic moment occurred today in a race filled with overtakes and plot twists. As expected, the one-stop strategy proved to be the most effective in Shanghai, and the teams did not change their approach even when a Safety Car neutralised the race on lap nine. Instead, the pit window for those who had started on Medium was brought forward.

“The final stint on Hards for 10 drivers exceeded 45 laps, with tyres that were clearly in the final stages of their wear yet still capable of maintaining decent consistency. In fact, the winner himself set the fastest lap of the race on lap 52. Those who had chosen the white-banded compound at the start, on the other hand, had the opportunity to stay out during the neutralisation, gaining a few positions. However, it didn’t take long for rivals with fresh tyres to reclaim the top spots.”

Alpine, Haas and Racing Bulls, for example, are teams that exploited these two strategies to create different opportunities for their drivers. Soft were also used at the start, with the Red Bull drivers taking advantage of the extra grip to attempt an early getaway as the lights went out. We can conclude that all three tyre compounds proved to be valid options for devising effective race strategies.”

Comments (0)

ADD COMMENT

Link Copied!

NEXEN TIRE is strengthening its presence in the global replacement tyre market by introducing the N’BLUE S, a high-performance summer tyre, to emerging markets across Latin America and Asia-Pacific. Following a successful rollout in Europe, this expansion targets Colombia, Brazil, Mexico, Malaysia and Australia. These regions are ideal for summer tyres due to their consistently warm climates and minimal seasonal variation, aligning perfectly with the product’s design.

The N’BLUE S features an optimised contact patch structure that lowers rolling resistance, enhancing fuel efficiency and handling. Its multifunctional compound includes evenly dispersed materials that improve wet grip, ensuring stable and safe driving on rain-soaked roads. Each tyre also bears NEXEN TIRE’s EV ROOT mark, indicating it is engineered for exceptional performance across internal combustion, hybrid and electric vehicles. As electrification accelerates globally, this versatility allows the company to serve a broader customer base with a single product line.

The tyre’s capabilities are already proven through both European replacement sales and original equipment partnerships. It has been supplied for models including the Hyundai Casper EV, Kia Niro and PV5. Building on this established credibility with automakers, NEXEN TIRE aims to deepen consumer engagement by expanding availability in the replacement market, supporting long-term growth and revenue diversification.

John Bosco (Hyeon Suk) Kim, CEO, NEXEN TIRE, said, “The N’BLUE S represents a key strategic model for the company, upgrading its existing summer lineup while extending OE-proven technology into the replacement market. To reinforce our global revenue base, we plan to gradually expand our presence in regions with stable year-round demand for summer tyres.”

Comments (0)

ADD COMMENT

Link Copied!