As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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Parcours, a British wheel brand specialising in aerodynamic, wind-tunnel-tested carbon wheelsets for road, gravel and triathlon cycling, has launched the Strade GT, the debut model in its new GT Series. At the heart of this wheelset lies VibraCORE, a technology developed alongside Lineat and Nottingham Trent University. VibraCORE embeds Lineat’s reclaimed aligned carbon fibre material, known as AFFT, directly into the rim’s spoke bed. This structural integration reduces vibration at its source rather than simply damping it after transmission begins.

The principle behind VibraCORE is straightforward: less vibration reaching the rider means less fatigue, allowing for longer, faster rides. Not all vibrations affect the body equally. Certain frequencies are either amplified by the human body or directly contribute to muscle exhaustion. VibraCORE targets these specific ranges, absorbing and dissipating vibrational energy before it travels through the wheelset to the rider. This approach directly addresses the harsh, high-frequency ‘road buzz’ that makes rough roads particularly draining.

In practical testing at standard road tyre pressures, VibraCORE reduces root mean square vibrational energy by an amount equivalent to lowering tyre pressure by roughly 10 to 15 psi. Crucially, this benefit comes without the usual penalties of softer tyres, such as reduced rolling efficiency or compromised handling precision. As a result, the Strade GT delivers a calmer, more controlled ride over long distances while retaining the stiffness, responsiveness and aerodynamic performance expected from a high-end wheelset.

To verify these claims, Parcours partnered again with Nottingham Trent University for controlled real‑world testing across multiple riders and surfaces. Using vibration sensors and frequency domain analysis based on power spectral density, the data showed that rims with VibraCORE reduced vibration energy by 19 to 23 percent compared to identical rims without the technology. This translates directly into a noticeably smoother ride on rough terrain and lower cumulative fatigue over extended rides.

Beyond comfort, the Strade GT represents an evolution of Parcours’ existing Strade platform. Its rim profile is optimised around a 30‑mm tyre, outperforming the previous model by 3.2W at 48 kmph, improving handling stability by 15 percent and achieving a weight of just 1,130g. VibraCORE also enables the use of lightweight Alpina Carbolite carbon spokes. Although sustainability is not the primary goal, the technology incorporates recycled carbon from Lineat’s AFFT process. Parcours is now developing a full circular pathway so that carbon recovered from old wheels, including those from its Crash Replacement Programme, can be reprocessed into VibraCORE components for future wheelsets. In this way, the Strade GT proves that speed and comfort need not be opposing forces.

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Continental is celebrating two decades of its Camaçari tyre factory, situated near Salvador in Brazil. This occasion represents a major milestone for the firm’s operations throughout the Americas, as the site has served as a trusted partner across South America since its April 2006 opening. The facility supplies both replacement tyres and original equipment manufacturers with high-grade products for passenger cars and commercial vehicles.

Approximately 136 million tyres have rolled off the line at Camaçari over the last 20 years. Roughly BRL 1.2 billion (approximately EUR 235 million), has been invested there in the past 10 years alone to sharpen competitiveness through better efficiency, product quality and responsiveness to customers. The factory currently provides jobs for around 2,000 people, making it a leading industrial employer locally, with its future success built on team spirit, consistent quality and a strong customer focus.

The site began as a greenfield project in 2004 and was formally inaugurated in April 2006, with the first tyre, a ContiEcoContact 3, produced five months earlier in November 2005. Today, the factory supplies original equipment to major automotive names including General Motors, Volkswagen, Renault, Honda, Fiat and Mercedes‑Benz, proving its dependable and uniform product standards. This same drive for steady improvement supports the plant’s role in Continental’s wider environmental goals.

By constantly tracking energy use and managing it responsibly, the Camaçari plant ensures that all power generated or consumed on site is used as efficiently as possible. The facility relies entirely on LED lighting, which saves more energy than conventional options, and has carried out targeted production upgrades such as better insulation on critical machinery. These efforts have yielded annual energy savings, including a total cut of 10.4 gigawatt‑hours in 2025, equal to about five percent of the plant’s yearly energy consumption.

Shander Basílio, plant manager of the Continental tyre plant in Camaçari, said, "Our 20-year journey in Camaçari is a story of continuous growth, operational excellence and the deep commitment of our people to this region. I would like to sincerely thank all our employees for their outstanding contribution as well as to our customers for their continued trust. Looking ahead, we are dedicated to writing the next chapter of our plant’s success.”

Rodrigo Bonilha, head of Continental Tires South America, said, “I would like to congratulate our manufacturing team in Camaçari on their 20th anniversary. The production facility is a key asset for our business in the region. By manufacturing premium tires locally, we ensure a reliable supply for the Brazilian market while securing valuable local jobs. This ‘in the market, for the market’ approach is fundamental to how we deliver consistent product quality and performance for customers and consumers.”

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The Tire Industry Project (TIP) has announced the publication of a scientific study presenting a sophisticated model designed to track how tyre and road wear particles (TRWP) move through land and freshwater environments. Known as the Mass Balance Model, this tool provides a method for predicting particle concentrations within watersheds across different climates and regions, offering high spatial detail on how these particles travel from roadways towards rivers, lakes and estuaries.

Tyre and road wear particles are created unintentionally during normal driving, where tyres meet the road surface. As scientific and regulatory focus on these particles intensifies, reliable models are essential for understanding their environmental pathways. While research is growing, the behaviour of these particles in waterways remains particularly understudied, making this modelling advance especially relevant.

The model draws on global and local datasets and open-source frameworks, including the ERA5 global climate dataset by the Copernicus Climate Change Service and the Wflow catchment hydrology model by Deltares, a research institute. Its accuracy has been confirmed using field measurements from the Seine River basin in France, the Chesapeake Bay basin in the United States and the Yodo River basin in Japan – three very different watersheds. This validation shows the approach works across diverse watershed sizes, climates and stormwater management systems.

Applying the model to these three regions revealed that the share of particles reaching surface waters varies from just 2 percent up to 18 percent, depending on urbanisation, climate, basin size and drainage infrastructure. Importantly, improvements to stormwater systems could cut particle transport to surface waters by as much as half. This refined model builds on earlier work and is now globally applicable, with ongoing development aimed at making it accessible beyond the scientific community.

Nicolas Tissier, Director of Research at TIP, said, “Having a robust, reproducible model for TRWP transport and fate that can be applied worldwide is essential for advancing both scientific understanding and practical solutions. Our role at TIP is to support rigorous, transparent science that helps researchers, policymakers and industry make evidence-based decisions. By making this model open access, we aim to support broader collaboration across the scientific community around TRWP in the environment and to enable the development of more effective mitigation strategies.”

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Balkrishna Industries Ltd. (BKT Tires), a well-established global player in the off-highway tyre market, has now entered India’s consumer segment with a determined move into the two-wheeler space. The company unveiled a new campaign called Jurrat, which signals a calculated expansion from its industrial stronghold towards becoming a comprehensive mobility brand. This initiative addresses the everyday transportation needs of millions who rely on motorcycles and scooters as their primary mode of travel. The high-energy television commercial debuted on 3 April 2026 during the Indian Men’s T20 League, a widely followed sporting event, and features brand ambassador Ranveer Singh to maximise visibility.

Jurrat, which translates to courage, captures the mindset of riders navigating unpredictable road conditions and daily routines with determination. The campaign emphasises three core product benefits that consumers value most: long life, exceptional road grip and unmatched comfort. By focusing on confidence, control and consistency during daily commutes, the narrative reinforces the belief that dependable tyre performance is the foundation of true road confidence. This product-led approach brings BKT’s brand philosophy, Elevate Your Drive, into the two-wheeler segment.

The campaign is being rolled out through a robust media mix that includes both television and digital platforms. High-impact placements are strategically used to ensure maximum reach, visibility and engagement, allowing BKT Tyres to effectively introduce itself as a holistic mobility brand addressing everyday transport needs.

Mahesh Koppad, Chief Marketing Officer – India, BKT Tyres, said, “India’s two-wheeler segment reflects the way the country moves, works and progresses on a daily basis. As depicted in the film featuring Ranveer Singh, riders today operate in dynamic and often unpredictable environments, where confidence is increasingly defined by control and consistency. Anchored in its ‘Elevate Your Drive’ proposition, ‘Jurrat’ highlights how performance-led tyres, engineered for long life, comfort and grip, enhance the overall riding experience, enabling assured, uninterrupted movement that supports not just mobility but progress in everyday life. With our entry into the two-wheeler segment, BKT Tyres remains focused on meeting evolving consumer expectations while strengthening our position across high-growth mobility segments.”

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