As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

Comments (0)

ADD COMMENT

Link Copied!

The ApexTire2025 China Tire Awards took place in Tianjin on 17 March 2026, serving as a premier annual recognition event for the nation’s tyre industry. This year’s programme was structured around key areas including top 10 tyre brands, corporate honours, product accolades and technology innovation awards, showcasing advancements in brand development, product refinement, technical innovation and sustainable practices.

Founded by Tirechina.net, ApexTire has grown into a distinguished annual platform. Beyond celebrating winners, the 2025 edition provided insight into evolving market competition. With categories for new energy vehicle tyres, high-performance products, safety, off-road use, digital intelligence and ESG management, the awards signalled a shift from isolated metrics towards application suitability, user experience and technical strength.

The official top 10 tyre brands include Michelin, Continental, Bridgestone, Goodyear, Pirelli, Hankook, Yokohama, Dunlop, Sailun and Linglong. Eagle Tire and Doublestar were recognised as leading domestic brands, underscoring the growing influence of Chinese manufacturers.

Product winners spanned multiple segments. Hankook iON evo won for new energy passenger tyres, while Guizhou Tire Green Motion GL278a took the commercial vehicle honour. Maxxis VICTRA SPORT 6 earned sport flagship recognition. Mount Everest Tire’s STATICS S1 won for quiet comfort, Eagle TA01 for off-road and Pirelli P ZERO Corsa for racing. CST MR-C5 was named best value passenger tyre, CST CA186 won for fuel-efficient commercial tyres and Double Coin DC211+ received the safe and wear-resistant award.

Guizhou Tire’s ‘Kunuo Zhixing’ platform won the Technology Innovation Gold Award, while Linglong received the Digital and Intelligent Innovation Gold Award. Michelin China and Triangle Tire were named ESG benchmark enterprises. As vehicle demand grows more specialised, the ApexTire awards offer a key reference for brands and consumers, illustrating how China’s tyre industry is redefining competitiveness.

Comments (0)

ADD COMMENT

Link Copied!

Goodyear kicks off its latest European Le Mans Series campaign this weekend in Barcelona, where it remains the sole tyre provider for the LMP2, LMP2 Pro/Am and LMGT3 classes. The season opener at the 4 Hours of Barcelona will see 37 cars racing on Goodyear Racing Eagle tyres at a circuit infamous for pushing both tyre performance and pit strategy to their limits.

What makes the Circuit de Barcelona-Catalunya so demanding is the constant dilemma it creates for team strategists. The common practice of running two stints on a single set of tyres offers valuable time savings by reducing pit stops, but that benefit must be weighed against the gradual loss of grip over many laps. Goodyear anticipates this very calculation will once again shape the outcome of the 4-hour contest.

For the LMGT3 category, the hard compound of the Racing Eagle has been chosen specifically to endure Barcelona’s abrasive surface, a tyre previously proven on tough tracks like São Paulo, Austin and Bahrain in the FIA World Endurance Championship. Meanwhile, LMP2 contenders will run Goodyear’s newest Eagle slick, a specification introduced at Le Castellet last season that now becomes the fixed LMP2 tyre for the full 2026 ELMS season and for the 24 Hours of Le Mans this June.

Beyond the dry tyres, each class is also equipped with a Racing Eagle wet tyre whose tread pattern is designed to channel away water and sustain grip in the rain. Goodyear’s presence this weekend extends far beyond Spain, as its Racing Eagle tyres are also competing at Bristol Motor Speedway in Tennessee across three NASCAR series and at the NHRA Winternationals in Pomona, California.

Stephen Bickley, Goodyear Endurance Program Manager, said, “Barcelona is demanding on tyres, with long, high speed corners and a layout that typically places enormous load on the front-left. That high stress is exactly why we’ve chosen the Eagle Hard compound for LMGT3 this weekend: it can withstand the aggressive wear and degradation, giving teams the confidence to plan their strategies and decide whether double-stinting will deliver the best race performance.”

Comments (0)

ADD COMMENT

Link Copied!

Kumho Tire USA has announced a significant contribution to the Tire Industry Association’s Tire Industry Scholarship programme, which operates in collaboration with the University of the Aftermarket Foundation (UAF). Over the next five years, Kumho will donate USD 5,000 annually, resulting in a total pledge of USD 25,000 aimed at supporting the next generation of professionals in the tyre and automotive service sectors.

This scholarship programme provides USD 2,500 awards to students who are pursuing higher education or vocational training directly related to the tyre and automotive service industry. By administering these funds through the University of the Aftermarket Foundation, the programme seeks to build a stronger talent pipeline for the industry through educational support.

Kumho Tire now joins a growing list of member companies from the U.S. Tire Manufacturers Association (USTMA) that have chosen to back this scholarship effort. The programme was first established in November 2025, and Kumho’s commitment reinforces the collective drive to invest in future workforce development.

Ed Cho, CEO, Kumho Tire USA, said, "Our five-year pledge to the TIA Scholarship programme reflects KUMHO's broader commitment to developing and supporting the next generation of tyre industry professionals. We are proud to invest in education and help provide greater opportunities for the future workforce who will shape our industry."

Dick Gust, CEO, Tire Industry Association, said, "Kumho Tire USA's generous commitment is a powerful investment in the future of our industry. By supporting the Tire Industry Scholarship programme, they are helping to build a stronger, more skilled workforce and opening doors for the next generation of industry professionals."

Comments (0)

ADD COMMENT

Link Copied!

The Dunlop RoadSmart IV has emerged as the top performer in the latest road tyre test conducted by renowned German publication MOTORRAD. This premium sport touring tyre received high marks for its outstanding handling characteristics and its ability to deliver balanced performance regardless of weather or road surface conditions. The victory adds to Dunlop’s growing list of independent testing successes this year, following a similar overall win for the SportSmart mk4 in an earlier sport tyre comparison.

In the test, MOTORRAD fitted three road focused tyres to a BMW R 1300 GS using the specific sizes of 120/70 R19 at the front and 170/60 R17 at the rear. The RoadSmart IV secured first place overall in the road tyre category, demonstrating class leading wet performance while also tying for the best results in the dry sub category. This achievement marks the second time in half a decade that this particular tyre has claimed top honours in a MOTORRAD test.

Testers were especially impressed by the tyre’s precise dry handling and the clear feedback it provides to the rider. They observed that the RoadSmart IV turns in more easily than its rivals, making it highly recommended for motorcycles that tend to have sluggish steering behaviour. On the BMW test bike, the tyre felt stable rather than unsettled, excelling with high cornering speed, solid grip at maximum lean angle and extremely accurate feedback. In wet conditions, the tyre offered easy manoeuvring ability through fast cornering sequences, with its precise communication clearly signalling the limits in a user-friendly manner.

MOTORRAD summarised the RoadSmart IV as an incredible all-rounder that combines excellent handling with top performance in all conditions, even suggesting that riders on a GS could use it to annoy superbike riders. Thanks to its strong showing on both dry and wet surfaces, the tyre also earned the magazine’s coveted Kauftipp, or purchase recommendation, award.

Roberto Finetti, Marketing Manager, Dunlop Motorcycle Europe, said, “This result for RoadSmart IV reinforces our goal to deliver a perfect balance of outstanding dry performance and exceptional wet grip and precise handling, even after several thousand kilometres. We’re proud to see it recognised once again as a benchmark in the sport touring segment.”

Comments (0)

ADD COMMENT

Link Copied!