As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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Tyrecycle, led by CEO Jim Fairweather, has responded to a recent federal inquiry into end-of-life tyres, conducted by the House of Representatives Standing Committee on Industry, Innovation and Science, by stressing that the industry’s successes should not hide its failures. While the inquiry focused on commercial and economic aspects of tyre recycling, Fairweather argued that any regulatory changes must target specific market gaps rather than burdening parts of the sector that already work well. Tyrecycle supports mandatory market-based regulation and increased government procurement, and Fairweather described illegal tyre dumping as completely unacceptable.

The recovery rate for passenger and truck tyres in Australia stands at 96 percent, yet off the road tyres, or OTRs, tell a different story. Only two percent of OTRs are recovered, despite these large tyres from mining and agriculture accounting for about 29 percent of Australia’s tyre market. Fairweather highlighted regional disparities, noting Western Australia produces 60,000 of OTRs out of a national total of 155,000 tonnes, while Queensland and New South Wales together contribute another 75,000 tonnes. He warned that a complete system overhaul could raise consumer prices with little benefit.

Fairweather explained that passenger and truck tyres benefit from established state-based regulations and infrastructure, but OTRs require targeted intervention. Policy must differentiate between working markets and those needing genuine help. Fairweather reiterated that Tyrecycle is prepared to process every tyre in Australia, provided the correct supporting system is in place.

A critical shortage of domestic end markets for recycled tyre materials is a central problem. Tyrecycle collects around ninety thousand tyres daily, yet viable markets remain limited. Fairweather cautioned against over reliance on extended producer responsibility schemes, arguing they do not inherently create market demand. Australia needs market-based solutions that enable recyclers to find commercially viable applications. Tyre derived fuel provides an outlet, but more recycled products should be used domestically rather than exported. Other applications face limited demand, and collection alone does not close the waste loop.

On illegal dumping, Fairweather argued that schemes funnelling money through a central authority risk inflation and reduced competition. Better alternatives include rigorous enforcement of accreditation and monitoring systems that maintain direct customer relationships. He supported a mandatory scheme requiring manufacturers to contribute to waste management costs, though he prefers a market-based approach over a strict extended producer responsibility framework.

Fairweather stated that existing state-based regulations are sufficient; no new laws are needed, only proper enforcement. Where enforcement is weak, non-compliant operators undercut legitimate recyclers, reducing investment confidence. High quality enforcement supports market integrity, competition, lower prices and greater consumer choice. He placed tyre issues in the context of end-of-life vehicles, noting Australia processes 850,000 vehicles annually, generating 1.36 million tonnes of waste.

Fairweather concluded that only a combination of effective regulation, infrastructure investment and genuine end market development can achieve a circular economy for tyres. Without these measures, even well-intentioned schemes cannot deliver sustainable outcomes. Tyrecycle supports stronger compliance, expanded domestic consumption of recycled products and targeted fixes for off the road tyres, with Fairweather simply wanting the right regulation properly enforced.

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Dunlop Motorcycle Europe has renewed its role as an Official Partner of the FIM Endurance World Championship for the upcoming season, which kicks off this weekend with the demanding 24 Heures Motos at Le Mans. Their continued presence underscores a long-term commitment to the series and its unique challenges.

Since 2022, Dunlop has served as the exclusive tyre supplier for the Superstock class, and from 2025, also for the Production Trophy category, meaning two thirds of the entire grid races on their rubber. The premier Formula EWC class remains open to multiple tyre brands, yet Dunlop is the preferred choice of seven leading privateer outfits aiming to challenge factory teams for podium finishes. Among them is the number six ERC Endurance squad, which hopes to build on its successful podium result from the previous year. Dunlop supplies a full range of slick and wet tyres from its KR racing line, blending standard products with development compounds.

Endurance racing is a crucial part of Dunlop’s tyre development program, serving as a real-world test bed for future racing and track day tyres. A new medium specification front tyre, codenamed G2_01 VAL3, will debut at Le Mans. Formula EWC teams will use it, while Superstock and Production entrants can choose between it and one other option. This tyre is easily identified by a yellow Dunlop sidewall decal.

David Auerbacher, International Motorcycle Race Event Leader, Dunlop Motorcycle Europe, said, “The start of a new season is always an exciting time, especially when we begin with the most prestigious endurance race on the calendar. We’re ready for another season of endurance racing, where we’ll continue introducing new tyre specs to keep pushing performance across three classes with very different philosophies and goals. The Le Mans Bugatti circuit has low grip levels compared to other tracks, and coming here in April can often throw up unpredictable weather. Managing tyre performance day and night in a range of conditions is key to winning.”

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Maxxis has expanded its mountain bike lineup with two major innovations, one addressing the demands of modern cross-country racing and the other exploring entirely new terrain in wheel design. The brand introduces the Aspen AT, a tyre built for rougher and more variable XC courses, alongside a pioneering family of 32-inch mountain bike tyres.

The Aspen AT draws from the trusted Aspen family’s speed but adds a revised tread profile that boosts control and confidence on uneven ground. It sits between pure racing tyres and aggressive trail models, giving riders a single option for the varied demands of today’s XC and down-country riding. While the Aspen AT addresses the present, Maxxis looks further ahead with its new 32-inch platform. Larger wheel diameter improves rollover capability, traction and high speed stability on rough trails, offering a fresh choice for those who want to keep momentum and smooth out feedback without replacing current wheel sizes.

The initial lineup includes Aspen ST, Aspen and Aspen AT tread patterns, with Forekaster and Dissector versions following in the third quarter. Key features of the Aspen AT include a fast-rolling XC tyre with broader all-terrain capability, a revised tread for better grip in rough sections and construction suited to modern racing disciplines. The tyres deliver increased rollover for a smoother ride over obstacles, improved efficiency on rough surfaces and a larger contact patch that translates into greater stability and grip.

By adding the Aspen AT and introducing the 32-inch tyre family, Maxxis continues to lead the evolution of mountain biking, supporting riders from competitive starts to the very edge of what is possible on two wheels.

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Goodyear is all set to launch the new Kwik Fit British Touring Car Championship (BTCC) season this weekend at Donington Park’s National circuit. A 21-car grid marks the beginning of a campaign defined by a changed race structure, one that puts a stronger focus on how teams manage their tyres and prepare for each session rather than raw pace alone.

For the Donington rounds, competitors will receive four sets of the standard Goodyear Racing Eagle Medium tyre plus one set of the softer option compound. Throughout the season, every event will include both the standard tyre and one set of the option rubber, which must be used in at least one of the three races held over the weekend.

The most significant strategic shift comes from the revised weekend schedule. There is now only a single free practice session before qualifying and the newly introduced Race to Pole on Saturday. This compressed timeline is expected to reshape tyre strategies dramatically, rewarding those who can best adapt to limited track time.

In wet conditions, teams can turn to the Goodyear Racing Eagle Wet tyre, designed with a tread pattern that clears standing water to deliver grip. Beyond the BTCC, Goodyear Racing Eagle tyres will also be in action this weekend at the FIA World Endurance Championship’s Six Hours of Imola, as well as in the NASCAR Cup Series and the NASCAR O’Reilly Auto Parts Series races at Kansas Speedway.

Michael Butler, Goodyear’s BTCC event leader, said, “This season, teams will have more preparation to do, but less time to do it in. The changes put a lot of pressure on drivers to make the most of free practice, as it’s the only real opportunity to understand how the tyres are working before dialling in a setup that needs to perform in qualifying and the Race to Pole.

“Typically, teams will add a degree or even a degree and a half of extra negative camber for qualifying to maximise one-lap performance. However, with parc fermé conditions in place between qualifying and the Race to Pole, what will make a strong strategy is finding a setup that works across both sessions, or choosing to favour one and accepting a compromise in the other. That’s where tyre management and understanding how the different compounds behave will be key.”

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