As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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CarbonX has extended its strategic partnership with European LFP battery manufacturer ElevenEs into 2026. The new phase transitions from initial material validation to advanced industrial-scale testing, aiming to strengthen the local supply chain for LFP batteries across Europe.

As the only LFP Edge cell producer in Europe, ElevenEs supports the regional ecosystem by offering its EdgeLabs R&D infrastructure. This platform integrates CarbonX’s carbon-based anode material into full-scale prismatic LFP blade-type cells, where rigorous benchmarking against global standards validates performance, lifespan and safety.

By providing specialised services, ElevenEs acts as an industrial catalyst for CarbonX, helping the Dutch material innovator move from laboratory to market-ready applications. The cooperation is designed to result in a conditional offtake arrangement upon the successful achievement of technical milestones.

Nemanja Mikać, CEO, ElevenEs, said, “Our continued partnership with CarbonX demonstrates how ElevenEs acts as an industrial engine for the European battery ecosystem. We don’t just validate materials; we provide the manufacturing excellence and R&D infrastructure necessary to scale promising European technologies. ElevenEs experts team actively supports suppliers to build a resilient, energy-independent supply chain for the future.”

Rutger van Raalten, CEO, CarbonX, said, “Signing this agreement with ElevenEs marks a significant step forward for CarbonX and reinforces our shared commitment to building a resilient, sustainable battery materials ecosystem. Beyond strengthening our supply chain, this partnership contributes directly to Europe’s strategic ambition for energy independence, accelerating the transition to locally sourced, low carbon critical materials.”

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Liberty Tire Recycling has unveiled two major corporate documents detailing its 2025 environmental and risk management strategies. For the first time, a Climate Risk & Resilience Report aligned with international financial disclosure standards accompanies its annual sustainability findings. These publications collectively highlight how the firm’s green initiatives support both circular economy goals and lasting financial health.

Operational data from the past year shows significant efficiency gains. By tightening energy and fuel oversight, the company cut location-based Scope 2 pollution by six percent and market-based emissions by 10 percent, while energy intensity improved eight percent. Across 219 million scrap tyres, an 81 percent reuse rate was maintained. Outside auditors awarded an EcoVadis Bronze rating, placing Liberty among the top third of assessed firms, and a Recircle Award celebrated its circular innovation.

Workplace safety and community investment also saw notable progress. Employee turnover fell nine percent relative to previous figures, and lost‑time injury rates dropped 11 percent. Charitable contributions exceeded USD 216,000. The new climate resilience document explains how environmental risks are factored into daily operations and long‑range planning, reinforcing the connection between responsible practices and corporate durability.

Thomas Womble, CEO, Liberty Tire Recycling, said, "At Liberty, sustainability is core to our operations and how we show up for our partners and communities. We’re proud of the progress reflected in this report and grateful to our employees whose dedication makes it possible. We remain focused on continuing to drive progress through continued collaborative efforts with the manufacturers and retailers."

Amy Brackin, Senior Vice President – Sustainability, Liberty Tire Recycling, said, "We have said from day one – putting sustainability at the core of our operations would produce better results for the environment and our business. This year’s report continues to demonstrate that Liberty is a leader in both the tyre recycling industry and the sustainability sector more broadly."

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India’s largest tyre maker MRF reported an 11 percent rise in consolidated revenue for the financial year ended March 31, 2026, supported by growth in replacement and original equipment demand.

MRF said consolidated total income increased to INR 316.54 billion from INR 285.70 billion a year earlier. Profit before tax rose to INR 32.22 billion from INR 24.83 billion, while net profit climbed 30 per cent to INR 24.26 billion from INR 18.73 billion in the previous financial year.

The Chennai-based company said it crossed INR 300 billion in annual sales during FY2025-26, helped by growth across both replacement and original equipment segments.

MRF said performance during the year was supported by the launch of new stock keeping units across truck, passenger vehicle and two-wheeler categories. The company added that it had strengthened its position as a supplier to electric vehicle manufacturers and its tyres were increasingly being fitted on vehicles exported by original equipment manufacturers to overseas markets.

The company said demand remained buoyant in the fourth quarter following the reduction in GST rates, benefiting both replacement and original equipment sales. It also said higher vehicle production by manufacturers had increased demand for tyres.

MRF said it was expanding capacity across plants to meet expected future demand from replacement, original equipment and export markets.

The company warned that conflict in the Middle East and related disruptions had driven higher raw material costs and created supply chain pressures. MRF said it had implemented price increases and cost-control measures to offset the impact and indicated that further price rises could follow.

MRF also said the forecast of a sub-normal monsoon could adversely affect demand and added that it was evaluating the potential impact of economic uncertainty and margin pressure on growth.

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Apollo Tyres Ltd has expanded its cycling portfolio with the release of the Vredestein Superpasso 2, a mid-range road tyre borrowing compound technology from the brand’s premium Superpasso Pro model. The new offering targets cycling enthusiasts and leisure riders by pairing that professional-grade tread with a highly durable casing.

Engineers have focused on reducing rolling resistance, achieving an improvement of up to 19 percent on the 28 mm tubeless-ready version compared to the previous generation. This gain comes without sacrificing the established levels of grip or puncture protection, thanks largely to an updated casing and compound rather than structural overhauls. The tyre also retains its predecessor’s 100 TPI casing and reinforced breaker layer.

Apollo’s TriComp technology employs distinct rubber compounds across the tread and shoulders, with a firmer centre promoting durability and lower resistance while softer shoulders enhance wet-weather cornering. Available from May 2026 across Europe, the Superpasso 2 will be offered in tubeless-ready options of 28-622 and 32-622, as well as tube-type sizes of 25-622, 28-622 and 32-622, in both black-black and black-transparent finishes.

Nic Knippers, Divisional Head, Vredestein Two Wheel Tyres, Apollo Tyres Ltd, said, “With the Superpasso 2, rolling resistance has been significantly reduced while grip and puncture protection remain at the same high level. No rider wants a flat tyre – they want a tyre that delivers both speed and safety, without compromise.”

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