As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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TyreSafe, UK’s charity dedicated to raising tyre safety awareness, has launched Easter campaign to remind all road users that proper tyre maintenance is essential for a safe Easter getaway. With families carrying extra passengers, luggage and holiday treats, vehicles face increased strain, making tyre condition and pressure more critical than ever. Tyres are the only part of the car in contact with the road, so their health directly influences braking, handling and overall journey security.

Easter remains one of the busiest travel periods, and early signs point to another crowded weekend on British roads. According to the VisitEngland Domestic Trip Tracker 2025, a quarter of adults in Britain definitely planned an overnight Easter trip, with nearly one in five still undecided. As more families opt for UK breaks and rural staycations, the volume of traffic rises, and so does the reliance on tyres to cope with heavier loads and longer distances.

Carrying extra luggage, pushchairs, bikes and camping gear places significant additional weight on vehicles. Underinflated tyres under such loads lead to longer stopping distances, reduced stability, poorer steering control, greater risk of tyre failure and increased fuel consumption. Vehicle manufacturers provide specific pressure recommendations for fully loaded cars, yet many drivers overlook these adjustments before long journeys. Properly inflated tyres are vital to managing these risks.

Rural roads, popular for Easter escapes, remain the most dangerous in UK. A recent European Transport Safety Council report revealed that rural roads accounted for 59 percent of all UK road deaths in 2022, with over 10,100 fatalities in the past decade. While overall road deaths have fallen slightly, rural fatalities have not improved. Hazards such as sharp bends, narrow lanes, agricultural vehicles, poor lighting, potholes and slippery spring surfaces mean tyres must provide maximum grip and stability at all times.

TyreSafe’s own tread depth survey estimates that six million tyres on UK roads are illegal, meaning many vehicles are already unsafe before departure. To prevent Easter plans from unravelling, TyreSafe urges every driver to include tyre checks in their holiday routine, alongside packing and route planning, by embracing the simple ACT protocol: regular checks of air pressure, condition and tread depth.

Stuart Lovatt, Chair of TyreSafe, said, “Easter is a time for family, fresh air and making memories – but it’s also one of the busiest times on our roads. Heavily loaded vehicles, long journeys and rural routes can all increase risk if tyres aren’t properly maintained. Something as simple as adjusting your tyre pressures for a full car can make a significant difference to safety and performance. Before you hop off on your Easter adventure, take a few minutes to ACT – check your Air pressure, Condition and Tread. It’s a small step that could make a life-saving difference.”

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Toyoda Gosei Co., Ltd. has introduced its 8th Environmental Action Plan, a strategic roadmap spanning five years leading up to 2030. This plan directly supports the ambitious goals outlined in the TG 2050 Environmental Challenge, particularly the pursuit of carbon neutrality. By setting these intermediate targets, the company reinforces its longstanding commitment to reducing its ecological footprint while aligning with global climate objectives.

The framework of this new action plan rests on three interconnected priorities: carbon neutrality (CN), circular economy (CE) and nature positivity (NP). Toyoda Gosei recognises that accelerating resource recycling is indispensable for achieving carbon neutrality, especially as climate change intensifies. At the same time, preserving a rich natural environment helps mitigate climate shifts, creating a mutually reinforcing cycle. Guided by the Group Charter for Global Environmental Conduct, the entire Toyoda Gosei Group is dedicated to environmentally responsible operations that integrate these three pillars seamlessly.

Since 1993, Toyoda Gosei has pursued five-year mid-range environmental targets, striving to become a leader in the field. The company declared its 2050 carbon neutrality goal in 2016 and later moved up its target for eliminating Scope 1 and 2 CO2 emissions from production activities to 2030. Having successfully met all goals in the 7th Environmental Action Plan covering fiscal years 2021 to 2025, Toyoda Gosei remains steadfast in actively driving further environmental initiatives to realise its newest commitments.

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Vittoria has expanded its Corsa PRO Control lineup with two new wider sizes, 38 mm and 42 mm, aimed at riders who demand high performance on rough pavement, cobblestones and compact gravel. These tyres balance speed and efficiency on asphalt with enhanced comfort, grip and control on challenging terrain, positioning them as a strong option among premium bike tyres for mixed-surface riding and as a fast gravel tyre.

This size increase reflects a broader shift in road and gravel cycling, as modern endurance, all-road and gravel race bikes now offer greater tyre clearance and aerodynamic optimisation for wider rubber. High-performance wide tyres are becoming the standard for riders seeking the ideal mix of speed, comfort and traction. The Corsa PRO Control belongs to Vittoria’s premium road racing family, engineered for demanding race conditions, while the Corsa PRO serves as the all-rounder and the Corsa PRO Speed targets time trials.

Extensive lab tests and rider feedback confirm that wider performance tyres at optimised pressures deliver the best balance of rolling efficiency, comfort and control. Lower pressure improves vibration damping, grip and puncture resistance without sacrificing speed. As the market moves beyond the traditional 28–30 mm range, Vittoria introduced the 38 mm and 42 mm Corsa PRO Control to provide race-level performance on rough asphalt and compact gravel, offering a comfortable road tyre that does not compromise speed, aerodynamics or control.

The new sizes retain the proven Graphene plus Silica compound and supple 320 TPI cotton casing for consistent grip and durability across terrains. A slick centre tread keeps rolling resistance low on asphalt, while increased tread thickness boosts puncture protection. The herringbone shoulder texture enhances cornering grip, traction and stability on uneven surfaces like cobblestones, broken asphalt and gravel roads.

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TyreSafe, UK’s charity dedicated to raising tyre safety awareness, has joined forces with Road Safety Support (RSS), a not-for-profit organisation, in a new partnership rooted in their shared dedication to evidence-led road safety. As TyreSafe nears its 20th anniversary, it views this collaboration as vital to its mission of reducing tyre-related casualties and contributing to the ultimate goal of eliminating death and serious injury on British roads.

Road Safety Support brings specialised expertise to the table, working with police, highways authorities and safer roads partnerships both domestically and overseas. Their wide-ranging services include casualty data analysis, developing enforcement strategies, supporting speed and red-light camera technology, road safety marketing and providing independent expert evidence for traffic prosecutions.

This alliance strengthens TyreSafe’s existing network among enforcement and highways bodies, allowing tyre safety education and enforcement to be better integrated with broader road safety intelligence and operational data. By combining forces, TyreSafe gains access to RSS’s analytical and enforcement expertise to create more evidence-led campaigns, while RSS and its partners benefit from TyreSafe’s deep specialism in tyre condition research and practical guidance.

Underpinning the collaboration is a mutual recognition that reducing road harm demands coordinated, multi-disciplinary action. Both organisations are committed to the Safe System approach, ensuring that safer vehicles – particularly tyres – are given equal priority alongside safer roads, speeds and people. By blending RSS’s strengths in data, enforcement and legal processes with TyreSafe’s two decades of dedicated tyre safety knowledge, the partnership aims to deliver more consistent, informed and impactful road safety outcomes.

Stuart Lovatt, Chair of TyreSafe, said, “Tyre safety is a fundamental part of safe vehicles, yet it is still too often overlooked in the wider road safety conversation. Partnering with Road Safety Support is an important step in ensuring that tyre-related risk is better understood and addressed using robust data and real-world insight. As TyreSafe continues to work closely with police forces, highways authorities and local authorities, this partnership will help strengthen the evidence base that underpins effective enforcement, education and prevention activity.”

Emma Kelly, Development, PR and Advocacy Manager at Road Safety Support and Road Safety Support International, said, “Road Safety Support works with police forces, road safety partnerships and stakeholders to develop robust, evidence-led road safety strategies. Tyre condition plays a vital role in collision prevention, yet it can be underestimated when considering vehicle-related risk. Partnering with TyreSafe allows us to integrate specialist tyre safety knowledge into broader enforcement and safety frameworks, helping partners make more informed decisions and deliver more effective interventions.”

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