As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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Linglong Tire has confirmed its continued role as the Official Tyre Partner of Chelsea Football Club for the 2026/2027 campaign, a season that commenced with a 3-2 away victory for the Blues over Fulham FC. The renewed agreement ensures the brand’s prominent visibility throughout the upcoming fixtures.

As a Global Tyre Partner, Linglong’s branding will feature extensively on digital perimeter boards at Stamford Bridge during all Premier League, FA Cup and League Cup home matches, alongside additional placements on static partner boards and the club’s official website. The comprehensive sponsorship package also includes regular match tickets, VIP hospitality allocations, co-branding rights and deep integration into club media content. Furthermore, the partnership extends to Chelsea Women’s home games, with joint digital activations designed to strengthen fan engagement.

Initial social media contests on Linglong’s European channels have already launched, with winners set to attend the upcoming home fixture against Brighton & Hove Albion. Founded in 1905, Chelsea stands as one of England’s most historic and decorated clubs, boasting over 30 major trophies, including six league titles, two UEFA Champions League crowns and a FIFA Club World Cup victory, underscoring the prestige of Linglong’s ongoing association.

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Italian bicycle tyre manufacturer Vittoria has solidified its prominent status in mountain biking by securing a role as an Official Partner of Val di Sole Bikeland for the 2026 UCI Mountain Bike World Championships. The prestigious five-day competition is being held from 26 to 30 August 2026 at the Daolasa Arena in Commezzadura, a venue renowned as one of the sport’s most iconic global destinations.

The world championships will feature a comprehensive programme of elite racing, with world titles and the coveted rainbow jerseys on the line across multiple disciplines. Events will include Cross-country Olympic, Cross-country Short Track, the Team Relay, Downhill and E-MTB Cross-country, drawing the planet’s top riders to the Trentino valley for a week of high-stakes competition.

Beyond its partnership with the event, Vittoria’s deep-rooted commitment to the sport is evidenced by its long-term support of prominent national cycling federations. The brand currently backs the Italian Cycling Federation, USA Cycling, the Royal Dutch Cycling Union and the Japan Professional Cyclist Association, underlining its dedication to fostering mountain biking at the elite level. With these four national bodies and a roster of world-class athletes relying on its products, Vittoria is poised to be a central figure throughout the championships.

At the venue, Vittoria will operate a dedicated exhibition space in the heart of the action, offering athletes, media, industry insiders and fans a chance to explore its latest technological innovations and view the equipment used by top competitors. This presence reflects Vittoria’s enduring history in international racing and its ongoing investment in developing high-performance tyres and accessories for cyclists of all levels, from professional racers to dedicated amateurs across every cycling discipline.

Stijn Vriends, Chairman & CEO, Vittoria, said, "Being part of the 2026 UCI Mountain Bike World Championships while also supporting some of the world's leading national cycling federations is a tremendous source of pride for us. Val di Sole is one of the true landmarks of international mountain biking and the perfect stage to celebrate our passion for this sport together with athletes, partners and fans from around the world."

Fabio Sacco, General Manager of Apt Val di Sole and Grandi Eventi Val di Sole, said, “The presence of an international brand such as Vittoria alongside the World Championships represents an important recognition for Val di Sole and for the work we have been carrying out for many years to promote and develop mountain biking. Collaborating with leading companies in the industry that share our vision and passion for this sport further strengthens the value of an event that will put Val di Sole and Trentino in the global spotlight. We are proud to welcome Vittoria to Daolasa di Commezzadura and to offer athletes, teams and fans an unforgettable experience in a region where mountain biking has become a fundamental part of its identity.”

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DUNLOP (company name: Sumitomo Rubber Industries) has formalised a collaborative research initiative in Bangkok, Thailand, under the Hevea Research Platform in Partnership. Signed on 7 August 2026, the joint agreement brings together the Rubber Authority of Thailand, the French Agricultural Research Centre for International Development and two Thai academic institutions, Khon Kaen University and Kasetsart University.

The project will examine the impact of reduced-frequency latex collection, known as low-frequency tapping systems, on the material properties and internal structural integrity of natural rubber. The research will also evaluate practical obstacles farmers encounter when transitioning to these methods, alongside enabling factors for broader uptake. The goal is to accelerate the company's commitment to sustainable raw material sourcing.

Southeast Asian rubber producers face volatile prices, climatic shifts and a critical deficit of plantation labour. Thailand, in particular, suffers from an acute shortage of skilled tappers, forcing smallholders to rely on an ageing workforce and migrant labourers. The low-frequency approach directly addresses this constraint by reducing collection frequency, offering a potential solution to a regional challenge.

Prior investigations have shown that tapping every three days, combined with a plant growth regulator, can maintain productivity and quality comparable to the conventional two-day interval. However, extended cycles of 4, 6 or 10 days remain poorly understood regarding rubber characteristics. Socioeconomic ramifications, including cost structures and physical workload, also require deeper exploration.

This project will systematically assess technical outcomes of various tapping frequencies and human dimensions of their implementation. Insights will support Sumitomo Rubber Industries' broader strategy, which pursues productivity gains through tissue culture technology for seedlings and improvements in processing facility conditions, ensuring a resilient and responsible supply chain.

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Radar Tires introduced its newest all-terrain offerings, the Renegade A/T and Renegade A/T Trail, during an exclusive gathering held from 24th to 27th June 2026 in northern Portugal’s Gerês region, near Peneda-Gerês National Park. The event united distributors from North and South America for an immersive introduction to the flagship products against a landscape blending performance driving with scenic exploration.

Across four days, participants navigated mountain roads, rocky sections, gravel paths and shifting terrain, evaluating on-road composure and off-road resilience. The location carries deep motorsport significance, hosting historic Rally de Portugal stages like Vieira do Minho and Fafe, providing a fitting atmosphere for an event centred on capability and partnership.

Technical seminars led by R&D head Olli Seppälä offered distributors insight into the engineering behind the new models. President and CEO G S Sareen outlined the company’s strategic vision, while recreational activities reinforced the organisation’s commitment to strong relationships alongside product excellence.

The Radar Renegade A/T is a Three-Peak Mountain Snowflake certified tyre for SUVs and light trucks, combining aggressive traction with stable road manners. Dense siping, stone ejectors, side lugs and a fortified sidewall deliver wet grip and resistance to cuts and chips while minimising puncture risks. It will be offered in 89 sizes from 15- to 24-inch rims, with 44 currently available and 45 more in Q3 2026.

The Renegade A/T Trail is engineered for crossovers and SUVs, blending off-road capability with everyday comfort. It features a Trail King tread, temperature-adaptive compound, and Tri-Armor System with stone ejectors and tie bars. It comes in 42 sizes from 15 to 22 inches, with 19 ready now and 23 debuting in Q3 2026.

Both ranges include a Road Hazard Warranty and 30-Day Guarantee. P-metric sizes carry a 55,000-mile treadwear warranty, while LT sizes have 50,000 miles. Shared technologies like the Circle of Tread Life indicator and reinforced sidewalls enhance durability and personalisation, underscoring Radar Tires’ commitment to innovation and partnership.

G S Sareen, President and CEO, Radar Tires, said, "We are very confident in our new flagship range of products. We've tested them rigorously against leading premium brands, and the results speak for themselves. The Renegade A/T and A/T Trail deliver top-tier performance and durability but come without the hefty price tag, reinforcing our mission of providing premium accessibility to drivers the world over."

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