As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

Comments (0)

ADD COMMENT

Link Copied!

Hankook Tyre Australia successfully participated as the official tyre supplier for the 2026 Bathurst 6 Hour, held from 3 to 5 April at the iconic Mount Panorama Circuit. This role reinforced the company’s dedication to advanced tyre technology and high-performance motorsport. The primary endurance race took place on 5 April, lasting six demanding hours.

To support the event, Hankook Tyre Australia deployed its sophisticated motorsport tyre technology, specifically the Ventus TD semi-slick competition tyre. Engineered for rigorous track driving, this tyre provides exceptional dry grip, steady handling and improved longevity over long race stints. Its design focuses on durability, heat management and even load distribution for consistent wear.

The 2026 edition marked the 10th running of the Bathurst 6 Hour, featuring 69 cars across various classes. The challenging 6.2-kilometre Mount Panorama Circuit, with its high-speed sections, technical turns and steep elevation changes, solidified this event as Australia’s top production car endurance race.

The race itself was highly competitive and fluid, featuring numerous lead changes and tactical battles throughout the six hours. Victory went to Supercars driver Thomas Randle alongside Ben and Michael Kavich after a tight contest resolved only in the closing laps. In this demanding environment, the Ventus TD proved critical, offering stable grip and predictable handling over long stints to optimise race strategy, while its compound and tread design minimised wear and supported balanced load distribution under varying track conditions.

Comments (0)

ADD COMMENT

Link Copied!

Trelleborg Tires will exhibit at Intermodal South America 2026 from 14 to 16 April at Distrito Anhembi in São Paulo, Brazil, showcasing the XP1000 tyre for high-intensity material handling. The company will be at booth M023 and within the Smart Intralogistics area, reinforcing tyres’ role in automation and process optimisation. This presence highlights Trelleborg as a strategic partner where tyre solutions ensure stability and efficiency in data-driven operations.

Used on forklifts in warehouses, ports and industrial sites, the XP1000 delivers stability, durability and consistent performance to reduce interruptions. Its Pit Stop Line visual wear indicator signals replacement up to 100 hours in advance, enabling accurate maintenance and reducing unplanned downtime. Produced at the Feira de Santana plant in Brazil for domestic and South American markets, production rose 57.5 percent between 2024 and 2025, reflecting strong demand.

The tread design combines lightweight construction with recycled fibre compound, while the Pit Stop Line minimises waste, ensuring performance, material savings and lower environmental impact. Logistics operations are transforming through automation, electric fleets and data-driven management, key themes at Intermodal. In this context, tires directly impact operational stability and safety.

The Smart Intralogistics area focuses on automation and efficiency within warehouses and industrial facilities. Within this environment, the XP1000 helps reduce bottlenecks and maximise productivity. Trelleborg Tires is the only tyre manufacturer in this area, reinforcing tyre solutions as integral to modern intralogistics systems.

Marcelo Natalini, President, Yokohama TWS South America, said, "The modernisation of logistics operations requires components capable of keeping pace with the sector’s increasing demands for productivity and efficiency. Tyres play a key role in this context, directly contributing to operational reliability and continuity."

Comments (0)

ADD COMMENT

Link Copied!

Pirelli has introduced a new development rear tyre for the Dutch Round of the FIM Superbike World Championship at the iconic TT Circuit Assen. Designated F0298, this soft compound option is engineered to improve stability and deliver greater performance consistency over race distance. It joins the existing DIABLO Superbike rear range alongside the supersoft SCX, the soft SC0 and the medium SC1. The SCX is reserved for practice sessions, qualifying and the Superpole Race, while the SC0 and SC1 serve as the soft and medium race alternatives.

For the front axle at Assen, riders can choose between the soft SC1 and the medium SC2. Given the high likelihood of rain in the Netherlands during this season, Pirelli also provides wet weather solutions including the DIABLO Wet intermediate tyres and the DIABLO Rain full wets. In the WorldSSP class for its third round, the standard front tyre options are the SC1 and SC2, while the rear uses SCX and SC0 compounds.

Also returning to the track during the Dutch weekend are the World Sportbike Championship riders and the women of the WorldWCR series. Both championships use SC1 tyres on both axles, with a 120/70 front and 180/60 rear specification. This completes the tyre allocation across all classes competing at Assen.

Giorgio Barbier, Pirelli Motorcycle Racing Director, said, " With the 2026 WorldSBK Pirelli Dutch Round, the Championship arrives at the TT Circuit Assen, one of the most iconic tracks in world motorcycling. Both fast and technical, Assen features a mix of low-, medium- and high-speed corners, as well as often variable weather conditions, which over the years have played a decisive role in race outcomes.

“For the third round, confirming a continuous development effort aimed at improving both single-lap performance and further increasing consistency over race distance, Pirelli is providing teams and riders with a new development soft rear solution, the F0298. This tyre could represent a valid alternative to the standard SC0, with the goal of improving stability while ensuring a high level of consistency in race conditions.

“Taking into account the characteristics of the circuit and potentially low temperatures, our choice for qualifying and the Superpole Race has fallen on the supersoft SCX, which until last season was known as the development tyre E0126 and has become part of the standard range this year. For the same reason, as an alternative to the standard and development soft options, riders will also be able to rely on the medium SC1 rear in case of cold conditions.”

Comments (0)

ADD COMMENT

Link Copied!

AZuR partners DIKABO and BEAR Machines have deepened their joint efforts by combining practical innovation with strategic growth in tyre recycling. Through the adoption of BEAR-CUT technology, DIKABO is building a new product line focused on reprofiling, demonstrating how collaboration can advance the circular economy in the commercial vehicle tyre sector.

The semi-automatic BEAR-CUT machine allows DIKABO to offer precise and repeatable reprofiling of truck tyres while fitting smoothly into existing workshop workflows. Sven Wehrmeyer, Managing Director, DIKABO highlights the equipment’s speed, high-quality cuts and straightforward setup, which together enabled immediate productivity gains. The company now plans to recut up to 55 tyres daily for its customers.

Reprofiling plays a vital role in the tyre circular economy by extending tyre mileage by as much as 25 percent, cutting the need for new tyre production, and lowering CO₂ emissions. With BEAR-CUT, DIKABO can further refine this process and tap into new market opportunities. Establishing its own reprofiling division is a strategic move into a high-growth segment that lowers material and energy costs while boosting tyre longevity.

Investing in BEAR-CUT is both a technological upgrade and a strategic portfolio expansion for DIKABO, creating a scalable business model with strong commercial vehicle demand and reinforcing its role in sustainable tyre services. This partnership exemplifies the AZuR network’s philosophy that innovations should be developed and scaled collectively, turning new technologies into resource efficient, low emission and competitive business solutions.

Comments (0)

ADD COMMENT

Link Copied!