As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

Comments (0)

ADD COMMENT

Link Copied!

Pirelli has confirmed the tyre compound options for the Miami Grand Prix, with teams receiving the three softest mixtures: C3, C4 and C5. The first United States race of the Formula 1 season takes place next weekend in Florida following a lengthy break caused by the cancellation of the Bahrain and Saudi Arabian Grands Prix. The championship resumes on a street circuit built around the Hard Rock Stadium, featuring a 5.412-kilometre layout over 57 laps.

The Miami International Autodrome presents 19 corners and three long straights on asphalt resurfaced in 2023. The track surface has low roughness and gains grip as the weekend progresses. A notable characteristic observed last year was the circuit’s ability to dry very quickly, demonstrated during the Sprint when drivers switched from intermediates to slicks despite heavy rain before the start.

Fewer uncertainties are expected in race strategy due to historically limited tyre degradation in Miami, allowing drivers to extend stints and complete the Grand Prix with only a single pit stop. Neutralisations remain a factor on Sunday, as precision is crucial on any street circuit. Last year’s victory by Oscar Piastri followed a straightforward approach, with drivers splitting between Medium and Hard compounds before a mid-distance pit window.

Of the four editions held around the Dolphins’ stadium, half have been won by Max Verstappen, while McLaren drivers have shared the last two victories. Lando Norris won in 2024 followed by Piastri in 2025, though neither McLaren driver has ever secured pole position at this event. Verstappen has two poles, with the others taken by Charles Leclerc and Sergio Perez.

The entire Miami weekend operates under the Pirelli banner, as all support categories are supplied by the Italian company. The second round of Formula 2 has been relocated to Florida, joined by the McLaren Trophy North America and the Porsche Carrera Cup North America. The latter series now receives Pirelli’s P Zero DHG compound introduced last season.

The Miami podium cap, designed by Denis Dekovic for Pirelli Design, draws inspiration from a sea predator with grey shades resembling shark skin. The animal is also referenced by visor stickers depicting jaws or body. The special edition cap is already available for purchase online.

Comments (0)

ADD COMMENT

Link Copied!

Comerio Ercole recently attended three major international trade fairs, namely the Indian Rubber Expo, Chinaplas and Techtextil. These events allowed the company to present its calendering solutions while reconnecting with longstanding partners and new potential clients across various markets. The strong interest recorded at each fair facilitated valuable discussions and provided clear insights into current industry trends and evolving customer requirements.

A significant achievement during this period was receiving the Industry Pioneer Award at Chinaplas, jointly presented by Adsale Plastics Network and the fair organisers. This recognition was granted specifically for Comerio Ercole’s calendering lines designed for PVC film, honouring the company’s innovation, technical expertise and ongoing technological development.

On 15 April 2026, during National Made in Italy Day in Rome, the Italian Ministry of Enterprises and Made in Italy officially recognised 1,000 Historical Brands of National Interest. As a proud member of this exclusive registry, Comerio Ercole participated in the institutional event, reaffirming its role in strengthening the global reputation of Made in Italy. The company stands as a testament to how tradition and Italian heritage can seamlessly integrate with the demands of today’s market.

Beyond its industrial and commercial activities, Comerio Ercole has demonstrated a broader commitment to social responsibility and sustainable innovation. It donated 10 mountain bikes to the LIUC University Residence in Castellanza to support student mobility and encourage an eco-friendly lifestyle. Furthermore, the company received a national award at the 13th edition of the Premio Impresa Ambiente in the category ‘Best Process/Technology for Sustainable Development’ for its LOGOS devulcanisation system, which transforms rubber waste and end-of-life tyres into recycled compounds comparable to virgin materials while reducing emissions. This recognition affirms that industrial excellence and environmental responsibility can advance together.

Comments (0)

ADD COMMENT

Link Copied!

Tegeta Green Planet recently visited the Georgian-American School in Batumi to mark Earth Day, where a presentation on specific waste management was held for fifth and sixth grade students. The meeting was conducted in an interactive format and included a variety of activities, enabling students to better understand environmental responsibility and the importance of proper waste handling.

Students actively participated in discussions, answered questions and engaged in practical tasks, gaining knowledge they can apply in everyday life about treating the environment responsibly and transforming waste into a resource. At the end of the activity, participants received certificates and symbolic gifts for their engagement, which further boosted their motivation and positive experience.

Established under the corporate social responsibility framework of Tegeta Holding, Tegeta Green Planet aims to raise environmental awareness in society and encourage sustainable behaviour. The organisation’s team actively collaborates with educational institutions by visiting schools and delivering informative presentations, interactive activities and engaging games that help students understand environmental protection through practical examples.

The main goal of the initiative is to raise environmental awareness among the younger generation and develop skills that will help them become more responsible citizens in the future. This activity is part of a broader educational campaign through which Tegeta Green Planet will gradually visit schools across different regions of Georgia.

Comments (0)

ADD COMMENT

Link Copied!

The Automotive Tyre Manufacturers’ Association (ATMA) has called on the Government of India to introduce customs duty relief on critical raw materials due to supply chain instability from the West Asia crisis. ATMA acknowledged the government’s temporary duty exemption on synthetic rubber and certain resins until June 2026 as a constructive step.

Despite this, ATMA noted that inputs like tyre cord fabric, bead wire, steel cord, carbon black, processing oils and petrochemical chemicals still attract high import duties during price volatility and supply constraints. Crude-linked inputs account for up to 70 percent of raw material costs, with volatile crude prices and stressed shipping routes raising costs, delaying shipments and increasing freight and insurance premiums.

ATMA also highlighted bead wire shortages caused by domestic industrial gas and LPG issues, requesting a temporary waiver from Quality Control Order requirements for imports. The association sought sulphur supplies for tyre manufacturers and urged refineries to sustain process oils while shifting towards high-value materials like Neodymium Polybutadiene Rubber.

ATMA warned that raw material disruptions could affect farm and logistics tyre supplies. The association reaffirmed support for Make in India and self-reliance, stressing continued government-industry dialogue to protect original equipment manufacturers, transporters, farmers and consumers.

Arun Mammen, Chairman, ATMA, said, "We appreciate the Government’s timely support. However, given continued global uncertainties, extending duty relief to other critical raw materials is essential to maintain production stability and cost competitiveness."

Comments (0)

ADD COMMENT

Link Copied!