As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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Goodyear Racing Eagle tyres emerged as the central strategic battleground in the LMGT3 class during the FIA World Endurance Championship’s season-opening 6 Hours of Imola. The Italian circuit’s notably smooth asphalt led to unexpectedly low tyre degradation across the six-hour race, which allowed teams to experiment with varied tactical plans rather than following a single, predictable approach. Under this season’s increased tyre allocation rules, teams enjoyed greater flexibility, although not every squad chose to use its full supply.

The performance and consistency of the Goodyear Racing Eagle Medium compound proved decisive, with most teams minimising pit lane time by double- or triple-stinting their tyres. However, a minority of competitors opted for a contrasting strategy, fitting fresher Goodyear Racing Eagle tyres more frequently. Crucially, the durability of the Medium compound ensured that both approaches remained competitive, resulting in a wide array of live strategies unfolding simultaneously across the LMGT3 field.

The FIA World Endurance Championship resumes with the TotalEnergies 6 Hours of Spa-Francorchamps from 7 to 9 May 2026. Over the same weekend, Goodyear Racing Eagle tyres have also been in action at Kansas Speedway in the NASCAR Cup Series and NASCAR O’Reilly Auto Parts Series, as well as at Donington Park for the British Touring Car Championship season opener.

Stephen Bickley, Goodyear Endurance Programme Manager, said, “In the first half of the race, we saw several teams double stinting the unloaded left-hand side, but changing their right-hand side tyres at every stop. But as the race progressed, some teams began to double-stint both sides. This meant that teams that had only changed the right-hand side at the previous stop were onto their third stint with the left-hand tyres. Across the field, we saw some teams stop as little as five times during the race, and some as many as eight, emphasising the range of different strategies teams employed.”

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Bridgestone has reaffirmed its partnership with the Sporting Bears Motor Club by sponsoring the Golden Dream Rides competition for another year, with proceeds benefiting multiple children’s charities. The initiative builds on a collaboration first established in 2023 and underscores the company’s dedication to community-focused causes. Through this sponsorship, Bridgestone covers competition costs while also contributing directly to charitable funds.

The Sporting Bears Dream Rides offer passengers an exceptional opportunity to ride in classic or supercars in exchange for a donation, with every penny going to chosen children’s charities. Club members generously donate their vehicles, volunteer their time and cover personal expenses, ensuring that 100 percent of each donation supports those in need. To date, the club has provided more than 85,000 Dream Rides and raised over GBP 4 million, benefiting more than 400 children’s charities across the UK since its formation in 1989.

The Golden Dream Ride competition invites anyone who has engaged with Sporting Bears to share a photograph of their favourite moment with the club via official social media channels. Each month, one winner receives a Golden Dream Ride voucher redeemable for any available dream ride car at any Sporting Bears event nationwide. Beyond the contest, Bridgestone and Sporting Bears are promoting road safety as part of Bridgestone’s ‘Be a Road Safety Hero’ campaign, with volunteers conducting public tyre‑safety checks.

Sporting Bears recently announced its historic fundraising milestone at the Practical Classics Restoration Show in Birmingham. While the club is known for its presence at major events such as the two NEC classic car shows, Carfest and the British Motor Show, it also participates in more than 60 other events throughout the season. Bridgestone’s ongoing support helps sustain these activities and the broader mission of safer roads for all.

Clare Stephens, PR and Social Media Lead for Sporting Bears, said, “Our Dream Rides are all about creating unforgettable experiences while raising vital funds for children’s charities. Bridgestone’s support covers the cost of the competition, which ensures that even more money goes directly to the charities we support.”

Helen Roe, Senior Marketing Manager from Bridgestone, said, “We’re incredibly proud to support Sporting Bears and their Golden Dream Rides concept. It’s a fantastic initiative that brings together a passion for cars with a genuine opportunity to make a difference in local communities, whilst sharing vital tyre safety advice.”

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Apollo Tyres Ltd and Italdesign are set to mark over 25 years of collaborative tyre design at Milan Design Week, running from 20 to 26 April 2026. The partnership will display key co-creations, including the Vredestein Ultrac Sessenta and the latest Vredestein Quatrac Pro 2 all season tyre, which is scheduled for a summer release.

The collaboration between the Italian design house and the Vredestein brand has now reached 27 years, beginning with the 1999 debut of the Vredestein Sportrac. Designed by renowned automobile stylist Giorgetto Giugiaro, the Sportrac introduced an asymmetric pattern that boosted its sporty appearance, setting the stage for future projects blending aesthetics with high-performance engineering.

Launched in 2006, the Ultrac Sessenta was created by Italdesign to celebrate six decades of the Vredestein brand in Enschede, the Netherlands. The tyre’s name is Italian for the number 60, a tribute to its designers. It features a distinctive tread pattern that enhances performance and handling as an ultra-high-performance summer tyre.

The latest joint effort, the Vredestein Quatrac Pro 2, goes on sale in June. This ultra-high-performance all-season tyre incorporates a sidewall design that portrays the seasons through a seamless mix of solid and void elements, with flowing graphics hinting at leaves, snow and rain. Its overarching Passage theme reflects seasonal cycles and travel through varied conditions, while visual references to water ripples, wind and motion underscore the tyre’s advanced all-season capability.

Udyan Ghai, Head of Marking, Apollo Tyres Ltd, said, “The partnership with Italdesign has endured because we share the same ethos regarding the union of performance and aesthetics in modern product design. Both the Ultrac Sessenta and Quatrac Pro 2 demonstrate how tyre design can enhance not only function, but also visual identity.”

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DUNLOP (company name: Sumitomo Rubber Industries, Ltd.) has achieved a major milestone as its BLUE RESPONSE TG tyre secured first place in the overall ranking of a tyre test conducted by Auto Motor und Sport, a premier German automotive publication. This marks the first major test victory for the summer tyre since its market introduction.

The BLUE RESPONSE TG represents the inaugural Dunlop brand summer tyre developed by Sumitomo Rubber Industries specifically for the European market following the company’s acquisition of the Dunlop brand trademark in Europe, United States and Australia. Auto Motor und Sport is widely recognised for its rigorous evaluation standards regarding vehicle performance and safety, making it a highly influential medium in European tyre assessments. The publication’s circulation and technical expertise command deep trust from both automotive experts and enthusiasts.

Securing the top overall ranking in this test demonstrates the advanced technology and high level of refinement embedded in the BLUE RESPONSE TG. For safety-conscious consumers and those prioritising driving performance in the European market, the assessment results are expected to serve as a crucial reference for purchase decisions.

During the test, the BLUE RESPONSE TG in size 195/55R16 was fitted to vehicles including the Hyundai i20 and INSTER. The tyre earned high marks for delivering balanced wet and dry road performance. On wet surfaces, it stood out for grip and braking distance, while on dry roads, it excelled in handling and braking. These combined strengths led to the tyre’s overall victory. The BLUE RESPONSE TG is engineered to achieve both high-level safety and dynamic traveling performance.

Markus Bögner, President of DUNLOP Tyre Europe GmbH, said, “I am really delighted that the first DUNLOP tyre we designed for the European market received the highest rating in the assessment by a trusted magazine with a long history. The assessment results we obtained this time will provide a tailwind for the DUNLOP tyre business in Europe, which started on a full scale in January. We will continue to provide ‘Experiences that exceed expectations’, which is one of the brand value propositions of DUNLOP, for more customers.”

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