As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

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Tegeta Green Planet representatives met with Institute of Design students on 22 September for a practical workshop and discussion. The session focused on proper management of specific waste streams, Extended Producer Responsibility (EPR) principles and recycling processes, with particular emphasis on how these concepts intersect with the design discipline. Students gained insight into the complete journey such waste undertakes, from initial collection through to final treatment, with used tyre recycling receiving notable attention as an example of converting discarded materials into valuable new resources.

Rubber samples of varying sizes and colours, all produced from recycled tyres, were displayed during the workshop. These physical materials illustrated the direct connection between tyre recycling and design applications. Participants explored potential uses for recycled tyre materials in product development and examined how design contributes to transforming waste into items with both functional purpose and visual identity, creating new value in the process.

A practical assignment concluded the meeting, requiring students to develop a product concept utilising recycled tyre material and establish its complete identity. This task enables participants to merge their design expertise with authentic environmental challenges while discovering how discarded materials can serve as foundations for new product creation.

Tegeta Green Planet regards education and environmental awareness as essential components of its mission. The organisation regularly partners with academic institutions, disseminating information to young people about specific waste management, circular economy models and resource reuse. Through such collaborations with the Institute of Design, students receive opportunities to combine environmental engagement with hands-on creative experience.

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Goodyear is all set for the showdown at Fuji Speedway this weekend for the sixth round of the FIA World Endurance Championship, equipping all 18 LMGT3 cars with the Goodyear Racing Eagle tyres . The Japanese venue ranks among the calendar’s fastest and most demanding circuits.

Its permanent-track straight measures 1.475 km, the longest of the season. That extended run from Turn 16 to Turn 1 allows front tyres to cool substantially before subsequent corners impose heavy lateral and longitudinal loads on the rear tyres, making temperature management critical over the six-hour race.

Every LMGT3 entrant will use the Goodyear Racing Eagle Medium compound, the same specification employed in the opening five rounds. It was engineered for a broad range of circuits and temperatures, suiting Fuji’s famously changeable conditions. Goodyear Racing Eagle Wet tyres remain available should rain arrive.

The Medium compound could enable single-stint strategies, prioritising performance from each set over multi-stint approaches, with Fuji’s relatively low wear potentially permitting extended runs when safety car or full course yellow periods make that advantageous. Tyre selection and pit timing gain added importance given swiftly shifting weather. Goodyear Racing Eagles also compete this weekend at Kansas Speedway in NASCAR, Rockingham Dragway in NHRA and Silverstone in the British Touring Car Championship.

Stephen Bickley, Goodyear Endurance Program Manager, said, “Fuji’s track surface is relatively smooth, meaning overall wear is comparatively low. This also means that managing heat and bringing the tyres up to temperature can be more difficult, particularly at the start of a stint. Teams need to get the tyres into their operating window quickly, and the quick warm-up characteristics of the Goodyear Racing Eagle Medium will help them do that.

“The weather can be a major factor at Fuji, so teams need to be prepared to react quickly. The wide operating window of the Goodyear Racing Eagle Medium gives drivers confidence across changing temperatures, while the Goodyear Racing Eagle Wet provides a solution should track running become affected by rain.”

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TyreSafe has entered a new partnership with South Yorkshire Fire & Rescue, reinforcing joint efforts to prevent road casualties and enhance safety throughout the county. The fire and rescue service becomes part of a widening group of UK fire services collaborating with TyreSafe to highlight the dangers linked to illegal and poorly maintained tyres.

Under the arrangement, both organisations will pool expertise, resources and engagement opportunities to promote tyre safety among South Yorkshire road users. This work will be integrated into broader road safety initiatives. The partnership also builds on South Yorkshire Fire and Rescue’s existing role within the South Yorkshire Safer Roads Partnership, where education, training and publicity are central to reducing casualties.

The collaboration comes amid a difficult road safety picture. In 2024, a total of 43 people died and 748 were seriously injured in South Yorkshire collisions, amounting to 791 killed or seriously injured casualties. Although this was lower than the 841 recorded in 2023, the South Yorkshire Safer Roads Partnership acknowledges substantial progress is still needed to reach its Vision Zero goal.

Road traffic collisions remain a major operational demand for South Yorkshire Fire and Rescue, whose community risk work involves joint efforts to cut incident numbers and severity. Serious and fatal crashes occur on major routes linking Sheffield, Doncaster, Rotherham and Barnsley, and on higher-speed rural roads. Tyres are vital to the Safe System approach, as defects can impair braking, steering and control, raising the risk of serious incidents.

Stuart Lovatt, Chairman, TyreSafe, said, “Fire and rescue services see the consequences of serious road collisions first-hand. Their experience gives them a unique perspective on the importance of prevention, and that makes South Yorkshire Fire and Rescue an incredibly valuable partner for TyreSafe. South Yorkshire has a strong and established road safety partnership, with organisations already working together towards Vision Zero. We want to complement that work by making tyre safety a more visible part of the conversation around safer vehicles and safer roads. We’re delighted to welcome South Yorkshire Fire and Rescue to the growing number of fire and rescue services partnering with TyreSafe. By combining their frontline experience and local reach with our specialist knowledge of tyre safety, we have an opportunity to reach more drivers with simple, practical advice that could help prevent a serious collision.”

Robert Horne, Prevention & Intervention Officer for Barnsley, said, “We are pleased to be partnering with TyreSafe to strengthen the road safety work we already undertake with our partners across South Yorkshire. Our firefighters regularly attend road traffic collisions and see the devastating impact they can have on individuals, families and communities. Prevention is therefore a vital part of our role, and helping people understand the simple steps they can take to reduce risk is an important part of that work. Tyres are a critical safety component on every vehicle, yet they can easily be overlooked. Working with TyreSafe will help us reinforce that message and provide road users with practical information they can use to make sure their vehicles are safe and roadworthy.”

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Yokohama Rubber has become a participant in PROJECT TREE, a sustainability initiative launched by ITOCHU Corporation to advance the responsible sourcing of natural rubber. The programme relies on blockchain technology to create a traceable supply chain, and Yokohama Rubber has begun using rubber procured through this framework. On 25 September 2026, the company started supplying tyres for commercial vehicles operated by FamilyMart Co., Ltd. as project-supported products.

Natural rubber represents roughly 30 percent of tyre raw materials, while tyres account for about 70 percent of global consumption of the resource. Most of the world’s supply comes from smallholder farmers in nations such as Thailand and Indonesia. The tyre industry has responded with efforts spanning forest conservation, human rights safeguards, agricultural training and livelihood stabilisation. PROJECT TREE identifies sourcing regions and assists farmers through incentives from participating companies and training programmes.

Yokohama Rubber has pursued traceability through several channels. Its natural rubber processing subsidiary, Y.T. Rubber Co., Ltd., earned Chain of Custody certification from the Forest Stewardship Council for responsible processing and distribution. The company also employs RubberWay Geo-Mapping as a risk assessment tool and is aligning its operations with the EU Deforestation Regulation (EUDR). For several years it has supported smallholder farmers in Thailand’s Surat Thani Province. Joining PROJECT TREE is expected to further reinforce supply chain transparency and supplier support.

As a founding member of the Global Platform for Sustainable Natural Rubber (GPSNR), Yokohama Rubber revised its Procurement Policy for Sustainable Natural Rubber in September 2021 and continues to strengthen collaboration with the platform. The company is also working towards the United Nations Sustainable Development Goals, with the Yokohama Rubber Group promoting sustainable raw material procurement, including natural rubber, as part of that effort.

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