As far as Quality Management System (QMS) certification is concerned, my first exposure was to ISO 9000: 1994, about seven years after the first ISO 9000 standard emerged from the former BS 5750. The 20 + auditable QMS requirements has resulted in a bewildering and voluminous mass of documentations. It was virtually a system of documents, contrary to a documented system. According to the standard, the company was expected to establish, implement and maintain a documented procedure for all the auditable requirements of the standard. It was a period when the standard was spreading like bush fire, creating a gold mine for Consultants who thrived on the ignorance of the client companies. Preparation and maintenance of the documentation alone, engaged considerable managerial time, and hence the tendency to consider ISO 9000 based QMs as an area separate from the Quality Assurance and other operational functions which has still continued to the present day. This created some dichotomy between the ISO Department and the other functional sections resulting in conflicts. On doing the QMS audits, as an independent auditor for many companies, I have the experience of being confronted with a cart-load of files and documents. This was of course before, the soft copy methodology firmly got established. Many of the External Auditors, spent considerable time, in checking Document and Records, in scrutinizing document reference and revision numbers of even the less significant documents and formats, rather than concentration on the more important requirements. In this respect, I have a great respect for one of the very senior officers of the Sri Lanka Standards Institution, whose approach was to study the operational relationships and their effectiveness.

The transition in to ISO 9001:2000 saw some very significant and far-reaching changes, which the industries, took about one to two years to fully realize. It was a challenge for the auditors and the Certification bodies as well. A careful scrutiny of the eight principles of quality management, will show that they are nothing else but common business sense. The eight principles are:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• Systems approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relations.

 A casual glance at the principles, will reveal that it is about common sense of good managerial practices., irrespective of whether one goes for certification or not. However, it was an uphill task to grapple these concepts and integrate them holistically in to the quality management systems. Process approach in very simple terms means how to relate the inputs to outputs through the value adding conversions and how to control the activities, realize the desired results. It is directly related to the traditional definition of productivity, namely the ratio of out puts to inputs. What was difficult to comprehend was the fact that, the other seven quality management principles also provide inputs for the process approach. As an example, the auditors found it a grey area when it comes to evaluating leadership, in the context of the process approach. Regarding the establishment of the Quality Policy, which in turn is a requirement under leadership, I have seen many quality polices with attractive wordings which more often serve as show pieces. Very few companies have used the quality policy to provide direction for the setting up of quality objectives. One of the meaningful but concise quality policies I have seen is “We do everything, correctly, right first time at all times’’.

While the 2008 version of the ISO 9001 standard consisted of some notional changes only, the 2015 version signified a complete change of the concept of quality stressing the importance of quality in business strategy, by considering the impacts of external and internal factors and the expectations of internal and external parties on quality and including risk management as an important aspect of quality. Although the prime focus on ISO is product or service quality, companies cannot ignore the impact on quality, which covers product quality (Q), Price (P), and Delivery (D). The recent impacts of Covid-19 pandemic on the above aspect of quality, was amply seen throughout the world. The above requirements under the Organization Context, is a move in the right direction, in integrating quality in to all aspects of the business. However, most companies and even auditors, consider this in isolation as another requirement of the ISO 9001, which need minimum compliance. Similar comments can have made on the Identification of the risks and opportunities of the operational processes.

Product and service quality is used by most companies as means of maximizing the profit. The Nobel Prize Winner in Economics, Milton Friedman in 1970, stated that the sole responsibility of a business is to “use its resources to increase its profits. As a result of the rapid growth in consumerism, both locally and globally, business firms operate in a challenging and continually changing business environment. The rapid change is supported by rapidly expanding technology, and particularly of information technology. Dynamic organizations are making serious efforts to keep abreast of developments, in the changing business environment, while many traditional and conservative organizations are failing. Change has become inevitable.”

While we cannot find any fault with this approach, one cannot overlook the Social and Environmental bottom lines, which together with the Economic bottom-line, constitute the Triple Bottom of Sustainable development. The role of quality management on the social and environmental bottom lines, is a concept that has great potential in the modern-day concept. The reduction of scarp and rejects, especially in the tyre industry, will improve the environmental performance, while reducing the health and fire risks, often caused by irresponsible dumping.

 Internal and external communications under the requirement 7.0, Support of the ISO 9001 and 14001:2015 standards are another area where adequate attention has been given. Despite the great advances in ICT, we can trace miscommunications as the root cause of most of the Non- conformance report raised during the QMS audits.

John Ruskin, the English author, (1819 -1900 ) once said, “ Quality is never an accident. It is always the result of intelligence effort.” I have seen this famous quote adorning the walls in some offices of CEOs and Senior Managers. However, the perennially repeating non-conformances related to quality in a large number of companies, make me to wonder whether the management and the mangers, “walk the talk.” Companies have in their procession, a handy tool, in the disguise of ISO 9001:2015, to enable them to establish the standard procedures, (SOPs), operate them and control, but many consider it as something to worry about only during the external audits of the certification bodies.

In this respect, it is worthy of mentioning that, in my country Sri Lanka, there is a famous Buddhist Cultural Pageant, in August every year, that attracts locals as well large numbers of tourists from across the globe. For the past 400+ years, this event follows the SOPs, without any, awareness of the ISO 9000, emphasizing that there is no magic or mystery about ISO, but the prevalence of good common sense. (TT)

Comments (0)

ADD COMMENT

Link Copied!

Liberty Tire Recycling partnered with Henry County staff and volunteers for a three-day Tire Amnesty Event at the County Barn last week, during which thousands of scrap tyres were collected from residents seeking free and responsible disposal. The recurring programme, offered every three years, drew a steady stream of vehicles ranging from cars and trucks to trailers and farm equipment, generating sizable piles of tyres and underscoring both strong community participation and the persistent need for proper recycling.

County personnel, including Jason Stanley, Jeremy Raisor, James Nutgrass, Darrell Abbott, Zach Smith and Travis Buchanan, worked continuously to unload and organise tyres as residents arrived. Among those taking part was New Castle resident Charles Miller, who delivered over 100 tyres, many from demolition derby vehicles, and also brought tyres on behalf of several family members so that materials from multiple properties could be recycled.

Photo by The Henry County Local

Stanley reported that turnout substantially exceeded the previous amnesty event held three years ago, with residents arriving consistently throughout the collection period. Such events offer a convenient way to remove scrap tyres that might otherwise accumulate on properties, create safety hazards and serve as breeding grounds for mosquitoes and other pests, thereby reducing environmental risks and advancing sustainable waste management.

Officials applaud the Kentucky Division of Waste Management and its local partners for organising these programmes, noting that states collecting mandatory tyre disposal or recycling fees can reinvest them in amnesty days that channel waste tyres into the recycling stream and deter illegal dumping. While the final tally remains pending, county officials anticipate the total will rank among the most successful amnesty events in recent years.

Comments (0)

ADD COMMENT

Link Copied!

Max Verstappen secured his first pole position of the season for the Bahrain Grand Prix, lapping fastest at 1:35.130. Lewis Hamilton took second with a 1:35.428. Pirelli’s Soft compound played a decisive role, as the top three all set their best times on the red-marked tyre. Isack Hadjar originally qualified third but will not start from that grid slot due to a penalty.

Kimi Antonelli, fourth fastest in qualifying, will instead line up third. Hamilton began qualifying on the Medium before switching to the Soft, a strategy mirrored by Charles Leclerc, Nico Hülkenberg and Gabriel Bortoleto. The remaining drivers relied solely on the C4. Verstappen used four new Soft sets and improved his benchmark in the final sector on his last flying run.

Track temperatures peaked at 54°C during FP3 before cloud cover arrived. All three compounds appeared in the session, though most drivers concentrated on the C4. Leclerc alone ran the Hard before moving to a new Soft set. Lando Norris, Oscar Piastri, Verstappen and Hadjar used the Medium, with the reigning champion setting his best time on the C3.

Antonelli topped FP3 at 1:36.302, ahead of Verstappen on 1:36.580 and Hadjar on 1:36.860. The Pirelli Pole Position Award was presented by Alvin Chong, a Malaysian actor and singer recognised across Malaysian and Chinese entertainment.

Dario Marrafuschi, Pirelli Motorsport Director, said, “Track conditions improved progressively throughout the day, allowing the Soft compound to deliver a very competitive level of performance in qualifying. Despite this, lap times remained significantly slower than those predicted by the simulations, indicating that the track evolution was not sufficient to close the gap. In the attempt to extract the maximum potential from the C4 immediately, the degradation generated on the compound meant that no genuinely competitive laps could be completed after the first flying lap today. At the same time, in yesterday’s running it demonstrated that it can maintain an acceptable level of consistency over race distances when it is brought gradually into its correct operating window over the opening laps. This characteristic could prove particularly important tomorrow, given the number of Soft sets retained by several teams.

“Tomorrow’s Grand Prix looks especially interesting from a strategic perspective. Most drivers have two sets of Hard tyres available, which should provide a solid option for the longer stints thanks to their greater thermal resistance and lower degradation compared to the softer compounds. On paper, the Medium-Hard-Hard and Soft-Hard-Hard combinations appear to be among the most competitive. There are, however, some particular situations, such as those of Verstappen and Leclerc, who each have only one set of C2 tyres available and may therefore consider different approaches, making greater use of the Soft and Medium compounds or even evaluating three-stop strategies. In this scenario, the range of possibilities becomes much broader, with shorter stints and increased flexibility. By contrast, we are unlikely to see one-stop strategies, which on paper offer no advantage in terms of total race time at a circuit where overtaking remains possible at several points around the track. Finally, there remains an element of uncertainty related to the weather, with a chance of rain that could influence the teams’ strategic choices.”

Comments (0)

ADD COMMENT

Link Copied!

American tyre brand General Tire is marking 111 years since its founding on 29 September 1915, when William O’Neil and Winfred Fouse established the General Tire and Rubber Company in Akron, Ohio. What started as a regional tyre maker has evolved into an internationally recognised brand, especially noted for durable tyres suited to SUVs, off-road vehicles and pickups. Since 1987, the company has operated as part of Continental.

The brand’s history tracks closely with the growth of the North American automotive sector. During the 1920s, General Tire earned attention for its ‘General Balloon Jumbos’, which helped push tyre technology forward. As operations grew, the company widened its international reach and became a supplier to major vehicle manufacturers.

William O'Neil, Founder of General Tire

General Tire and Continental first connected in March 1949 through a cooperation agreement covering the exchange of technical expertise and know-how. By the late 1950s, General Tire had opened a tyre testing facility in Uvalde, Texas, then regarded as the largest of its kind worldwide. Continental’s 1987 acquisition opened a new chapter, giving the parent company a global production and sales network for the first time while allowing General Tire to pair its American heritage with worldwide development and manufacturing strength.

Today, the portfolio spans applications from the Grabber GT Plus road tyre and Grabber Cross A/S all-season tyre to the Snow Grabber Plus winter tyre and the Grabber AT3 Plus and Grabber X3 off-road models, all reflecting performance, reliability and American heritage. For the anniversary, General Tire introduced the next-generation Grabber AT3 Plus, an all-terrain successor to the Grabber AT3 with better snow traction, improved wet-road grip and a tread pattern built for demanding off-road use.

Comments (0)

ADD COMMENT

Link Copied!

Dunlop Motorcycle Europe is set to support a star-studded rider roster at this weekend’s FIM Motocross of Nations (MXoN) in Ernée, France, aiming to cap another standout motocross season. The tyre range available to competitors includes the sand-focused Geomax MX14 for loose surfaces, the intermediate Geomax MX34 and the Geomax MX54, which has become the preferred choice across a wide range of intermediate and hardpack tracks.

The company will supply tyres to 32 riders representing 16 nations, drawing talent from the FIM Motocross World Championship, North America’s Supercross and Pro Motocross series and other competitions. The event follows last weekend’s season-ending MXGP of Australia, with many of the sport’s top names returning to action in pursuit of the Chamberlain Trophy.

Dunlop has built a formidable recent record at the MXoN, having equipped riders from every winning nation over the past four editions. Team Australia took consecutive victories in 2024 and 2025, Team France claimed the title in 2023 and Team USA won in 2022. This year, Australia arrives with an entirely new lineup in Jed Beaton, Alex Larwood and Aaron Tanti, while the United States fields an all-Dunlop trio led by three-time 450 cc AMA Supercross champion Cooper Webb, joined by Julien Beaumer and Levi Kitchen.

For France, MXGP runner-up Romain Febvre spearheads the Dunlop contingent and is joined by fellow Kawasaki Racing Team rider Mathis Valin. Two-time MXGP World Champion Jorge Prado will represent Spain alongside newly crowned MX2 World Champion Guillem Farres. A host of other leading MXGP and MX2 competitors will also run Dunlop, including Camden McLellan for South Africa, Liam Everts for Belgium, Pauls Jonass for Latvia and Jeremy Seewer for Switzerland.

The MXoN serves as a fitting finale to a season of significant success for Dunlop across European and North American series. In the United States, Ken Roczen captured his first 450 cc AMA Supercross title on Dunlop, extending the brand’s streak of winning every AMA Supercross and Pro Motocross championship since 2010.

In the FIM Motocross World Championship, Guillem Farres secured the MX2 crown and led Triumph Racing to a one-two finish with teammate Camden McLellan. The pair combined for 11 of 19 Grand Prix victories. In MXGP, Romain Febvre finished runner-up, while Kiara Fontanesi narrowly missed a historic seventh WMX title, winning at Foxhills in July and adding three second-place finishes.

Wim Van Achter, Motorcycle Motorsport Manager EMEA, Dunlop Motorcycle Europe, “The fact that so many top riders continue to choose Dunlop Geomax tyres underlines the Geomax range’s performance credentials. We work closely with top riders to develop new Geomax products, using their feedback to refine our tyre technology. Our most recent innovation, Geomax MX54, makes the Geomax range our strongest and most versatile motocross range yet, drawing on our knowledge from winning top professional championships. With its broader scope, it could be the tyre of choice for Ernée’s traditional hardpack clay circuit this weekend.”

Eddy Seel, MXGP Event Leader, Dunlop Motorcycle Europe, said, “We are honoured that Dunlop Geomax tyres are the products of choice for 32 of the world’s most talented riders representing 16 different nations. The level of competition is always high at MXoN, but Dunlop has a history of success. Our riders have already proven the performance and reliability of the Dunlop Geomax range all season long, so we’re ready to continue with that this weekend. Allez!”

Comments (0)

ADD COMMENT

Link Copied!